{"id":2661347,"url":"https://alion.io/job/infomedia-delivery-manager","title":"Delivery Manager","company":{"id":49883,"name":"Infomedia","domain":"infomedia.com.au","url":"https://alion.io/company/infomedia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":213000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":989},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-15T23:00:27Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T15:41:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are seeking a Senior Delivery Lead to join our Superservice product line. This role involves supporting the Engineering Manager and Team Leads in ensuring effective service delivery and sprint operations. The Senior Delivery Lead will be accountable for managing BAU service delivery, coordinating program work, and overseeing release management, while serving as the primary point of contact for sprint planning and communication.\nResponsibilities:\nMonitor and schedule service tickets to meet SLA targets and perform initial-level triage to manage escalations.\nReview and distribute incoming tickets to team members, ensuring quality metrics are met.\nCoordinate resolution of deployment issues by directing resources effectively.\nOversee build and deployment of application changes, coordinating with relevant teams.\nConduct sprint planning and reviews, maintaining prioritised backlogs for BAU and PoW squads.\nProduce and distribute release notes, and manage the delivery of PoW items.\nSupport Team Leads in defining priorities and managing team capacity.\nCoordinate with Engineering Team Leads and liaise with Program Managers.\nMeet with regional stakeholders to align priorities and report progress.\nIdentify delivery process improvements and manage delivery risks with contingency plans.\nRequired skills:\nProven experience as a Delivery Manager, Scrum Master, or senior Agile delivery lead in a SaaS or software product environment.\nProficiency in managing sprint-based delivery, including sprint planning and backlog management.\nExperience in incident and problem management, including RCA authorship and SLA delivery.\nStrong stakeholder management skills across various teams and regions.\nFamiliarity with planning and tracking tools such as Jira.\nExperience in an Agile environment utilizing AI-Agentic work practices.\nTertiary qualification in a relevant field (preferred) or equivalent experience\nInterested? Apply now!","description_format":"text","description_chars":1933,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Components","Automotive Software"],"lifecycle":[{"event":"open","at":"2026-10-16T00:52:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/infomedia-delivery-manager","json_url":"https://alion.io/job/infomedia-delivery-manager.json","meta":{"generated_at":"2026-10-17T18:08:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49883},"rest":"https://alion.io/mcp/rest/get_company?id=49883"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfomedia-delivery-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfomedia-delivery-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfomedia-delivery-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infomedia-delivery-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfomedia-delivery-manager"}]}