{"id":3265651,"url":"https://alion.io/job/infor-cloud-consultant","title":"Cloud Consultant","company":{"id":1808,"name":"Infor","domain":"infor.com","url":"https://alion.io/company/infor","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0.091,"time_to_fill_p50_days":9,"computed_at":"2026-10-29T05:49:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"MS SQL","optional":false},{"name":"Oracle","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Sumo Logic","optional":false},{"name":"AWS","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-25T09:04:56Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-29T13:48:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Technical Consultant is responsible for enhancing and supporting application programs ranging from basic to moderately complex using various programming languages, technologies, and development tools. The role provides technical application guidance for Infor ION, ensuring deliverables meet design standards, performance expectations, and customer requirements.\nA Typical Day in the Life Includes:\nDevelops and maintains monitoring systems.\nEnhancing existing functionalities based on customer monitoring requirements.\nCreating and modifying Regex queries for log parsing, filtering, and data extraction.\nBuilding and improving workflow and process automation to streamline monitoring operations.\nEnsuring deliverables meet design specifications, usability standards, and quality expectations.\nConfiguring and managing proactive alerts and automated monitoring rules.\nPerforming troubleshooting within customer environments and resolving monitoring-related issues.\nPreparing technical documentation such as SOPs, templates, flowcharts, and solution designs.\nConducting peer reviews, impact assessments, and root cause analysis.\nCoordinating with global teams to provide regular technical updates and maintain alignment.\nLeading demos and walkthroughs to showcase monitoring and automation capabilities to stakeholders. \n\nBasic Qualifications:\nBachelor’s degree in information technology, Computer Science, or a related field.\nExperience working in ERP environments such as Infor, SAP, Oracle, or Microsoft Dynamics.\nExperience working with MS SQL Database and able to write SQL queries from scratch. \nExperience working with Sumologic or similar\nKnowledge of ServiceNow and other ITSM tools.\nStrong verbal and written communication skills. \nAmenable to work on a US or EMEA shift\n\nPreferred Qualifications:\n Certifications in ITIL, DevOps, or AWS (preferred but not 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