Partner Account Manager

The Partner Account Manager (PAM) is aligned to specific partners and accountable for the partner relationship and for planning and executing across all relevant business models and the entire partner lifecycle. The PAM will drive engagement with managed partners and Infor field sales for business planning, execution and governance. This role manages the partner go-to-market strategy, to select, enable, and empower key partners to drive success through business planning and demand generation. The PAM will own the full partner sales cycle including partner alignment through to opportunity execution and partner growth.

This is a highly strategic and senior Business Development role.

A Typical Day in the Life Includes:

• Maintain an active partner engagement, ensuring they are enabled to nurture and develop customer relationships, driving growth and maximizing revenue.
• Develop joint business plans, go-to-market strategies and lead generation opportunities with partners.
• Leverage the Infor Partner Network (IPN) program to help the partner expand in markets and industries where they are comparatively advantaged.
• Guide partners through structured learning journeys, ensuring they obtain comprehensive training and achieve necessary certifications.
• Drive cross-functional collaboration across Sales, Marketing, and Enablement to support partner success and enhance competitive win rates while executing the joint business plan across relevant business models.
• Drive productivity and performance insights to optimize growth opportunities.
• Engage in hosting regular Quarterly Business Reviews (QBR’s) with Partners and appropriate Infor stakeholders driving productivity and performance insights to optimize growth strategies.

Basic Qualifications:

• Experience in developing Ecosystem, Industry and micro vertical sales relationships.
• Experience developing and executing partner led strategies, driving growth and profitability with both GSI’s and boutique consulting Partners.
• Experience building engagement programs and marketing support for strategic Partners.
• Experience building effective executive relationships, nurturing and developing mutually beneficial partnerships and outcomes.
• Travel requirements: 50%

Preferred Qualifications:

• SaaS/Cloud/ERP sales experience in a partner/channel ecosystem.
• Partner Account Manager experience.