{"id":3475051,"url":"https://alion.io/job/infor-software-developer-senior-service-now","title":"Software Developer, Senior (Service Now)","company":{"id":1808,"name":"Infor","domain":"infor.com","url":"https://alion.io/company/infor","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0.077,"time_to_fill_p50_days":10,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"AI Agents","optional":true},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-10-28T18:31:52Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T05:38:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are seeking a Senior ServiceNow Developer to help set up, configure, integrate, and operate a new ServiceNow instance supporting EU customers.\n\nA typical Day in the Life:\nCandidate has to lead hands-on development, contribute to technical design, and deliver secure, scalable customer-service and IT workflows. Candidate also help shape how AI and intelligent automation are adopted on the platform, working with architects, product owners, integration, QA, security, and support teams across Europe and globally. \n\nBasic Qualifications:\nFluent in English\nAbility to work independently, lead technical workstreams, and collaborate in a distributed international team\n5+ years of hands-on ServiceNow development and administration experience delivering complex enterprise solutions.\nWorking knowledge of AI and automation concepts (LLMs, prompts) and the risks and limitations of generative AI.\nStrong CSM and/or ITSM experience (Case, Incident, Problem, Change, Request, Knowledge, Service Catalog).\nAdvanced JavaScript, Glide API, Flow Designer, and ServiceNow data model skills.\nExperience with REST/SOAP integrations and data imports.\nSolid understanding of roles, ACLs, scoped apps, update sets/source control, and platform governance.\nAgile/Scrum experience; strong communication and troubleshooting skills.\n\nPreferred Qualifications:\nServiceNow CSA and CAD certifications; Implementation Specialist credential (CSM, ITSM, ITOM, HRSD, or Discovery).\nHands-on Now Assist implementation experience (CSM, ITSM, ITOM, HRSD); experience with Virtual Agent, Predictive Intelligence, AI Search, or AI Agents.\nExperience setting up a new instance, major rollouts, or separating regional data and workloads.\nKnowledge of CMDB, Discovery, ATF, Performance Analytics, DevOps/CI/CD, portals, and SSO integrations.\nAwareness of EU data protection, data sovereignty, security, and operational-resilience requirements.","description_format":"text","description_chars":1911,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-29T18:31:52Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.897,"p_room":1,"age_days":3,"expected_fill_days":10,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/infor-software-developer-senior-service-now","json_url":"https://alion.io/job/infor-software-developer-senior-service-now.json","meta":{"generated_at":"2026-11-01T07:12:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11231,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808},"rest":"https://alion.io/mcp/rest/get_company?id=1808"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfor-software-developer-senior-service-now"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfor-software-developer-senior-service-now"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfor-software-developer-senior-service-now"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infor-software-developer-senior-service-now\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfor-software-developer-senior-service-now"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3475051}},{"tool":"search_jobs","arguments":{"company":"infor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3475051},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}