{"id":2630308,"url":"https://alion.io/job/inform-direct-sales-operations-lead-2","title":"Sales Operations Lead","company":{"id":3218953,"name":"Inform Direct","domain":"informdirect.co.uk","url":"https://alion.io/company/informdirect","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false}],"status":"closed","first_seen_at":"2026-10-14T15:59:35Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T11:11:02Z","board_verified":false,"closed_at":"2026-10-29T11:11:02Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"About Bright Software Group\n At Bright, we are powering the digital practice of tomorrow - today.\nWe deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. Our portfolio spans payroll, accounting, tax, and practice management, built around the people who use them every day.\nWe believe understanding is the difference between working and winning.\nThe Role\nThe Sales Operations Lead owns the day-to-day running of Sales Operations, working closely with the Director of Revenue Operations to keep the function well governed and consistently delivered. The post-holder is the operational backbone for the sales team's use of HubSpot, driving process, reporting and platform discipline, and building capability across the wider team so expertise isn't concentrated in one person.\nWhat You'll Do\nOwn pipeline reporting and forecasting, building, maintaining and challenging sales forecasts, pipeline reviews and revenue projections, with accuracy against target on a weekly and monthly cadence.\nManage deal validation and booking rules - new business, upsell, cross-sell and renewals - including reviewing pricing, discounts and non-standard terms so every deal is classified and counted correctly.\nOwn full-funnel reporting, from lead through to closed-won, covering conversion rates, sales velocity and win/loss analysis.\nTrack core metrics and own the dashboards that give the business a single, trusted view of sales performance.\nWork with the CRO's sales leadership team on go-to-market process design, territory and account assignment, and quota management.\nManage sales-facing HubSpot processes: pipeline stage definitions, deal data quality standards, and day-to-day sales workflow administration.\nIdentify and fix bottlenecks in the sales funnel, working with Marketing on lead response times and qualification criteria.\nSupport commission and compensation reporting, ensuring bookings data feeds cleanly into commission calculations.\nPartner with the Director of Revenue Operations and the CRM/HubSpot Systems Architect on sales operations strategy and platform changes.\nWhat We're Looking For\n Essential\nProven HubSpot operations experience, ideally at enterprise scale.\nStrong hands-on reporting and data skills, comfortable with SQL, Power BI or similar data manipulation tools, with a track record of building sales ops reporting for every level of the business.\nStrong understanding of how a sales operations function should run, pipeline management, forecasting support, deal validation, reporting cadence.\nStrong data-driven decision-making skills and commercial awareness, with comfort working across Sales, Finance, Marketing and Customer Success.\nComfortable training and upskilling colleagues on CRM use, not just doing the work themselves.\nExperience operating in a fast-moving, multi-system commercial environment (CRM, CPQ, billing, systems), bringing siloed data together to drive real data insights.\nUses AI tools confidently in day-to-day work, and actively seeks new ways to apply them to do the job better.\n Nice to Have\nExperience managing or mentoring junior sales operations colleagues.\nExposure to CPQ or billing platforms (for example DealHub or Maxio) alongside HubSpot.\nExperience in a PE-backed or fast-scaling SaaS business.\nWorking At Bright\nWe build software that makes working lives easier - and we believe in it. You will never need to apologise for what you sell.\nThe culture here is collaborative and human. We are not a small company anymore, but it still feels like one - in the best way. People are genuinely looked after, and that is not just something we say.\nYou get real autonomy here. We are growing fast, investing heavily in AI, and that creates genuine opportunity - for the business and for the people in it.\nIt's a place where curious people thrive.","description_format":"text","description_chars":3871,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T15:59:35Z"},{"event":"close","at":"2026-10-29T11:11:02Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/inform-direct-sales-operations-lead-2","json_url":"https://alion.io/job/inform-direct-sales-operations-lead-2.json","meta":{"generated_at":"2026-11-02T16:15:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22702,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3218953},"rest":"https://alion.io/mcp/rest/get_company?id=3218953"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finform-direct-sales-operations-lead-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finform-direct-sales-operations-lead-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finform-direct-sales-operations-lead-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inform-direct-sales-operations-lead-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finform-direct-sales-operations-lead-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2630308}},{"tool":"search_jobs","arguments":{"company":"informdirect.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2630308},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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