{"id":2995288,"url":"https://alion.io/job/informa-account-manager-academic-publishing","title":"Account Manager (Academic Publishing)","company":{"id":4365,"name":"Informa","domain":"informa.com","url":"https://alion.io/company/informa-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":73000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2798},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T06:09:44Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T12:59:14Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.\nTaylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.\nOur purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.\n We are seeking an experienced and results-driven Account Manager with an entrepreneurial mindset to manage new and existing customers in the academic publishing market, identify opportunities in Hong Kong and Macau market, and expand strategic partnerships to maximize revenue. This is agreat opportunity for a successful sales professional looking for a new challenge in a role that combines effective account management and new business development in Hong Kong and Macau.\nYou will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally, you will have had open access, journals and eBook understanding as well as selling experience in academic markets. This position will be responsible for understanding our content portfolio and using that knowledge to develop growth strategies in Hong Kong and Macau market. You will connect with various decision makers across key market sectors. You will also be responsible for achieving annual territory sales targets through consultative account management, while maintaining an awareness of changing market conditions and their impact on the business.\nClosing Date:Applications will close on 30 October 2026\nApplications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.\nWhat you’ll be doing:\nAchieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division\nEstablishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time\nPlanning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio.\nDrive sales velocity by ensuring deals are closed within defined timeframes\nAchieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products\nCultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction\nDeveloping strong professional and industry stakeholder networks including institutions, distributors, funders, and government bodies, within the assigned territory\nSeeking new customers and business development opportunities to grow Academic division revenues in region\nLiaising actively with stakeholder departments or groups within the business to enhance T&F's coverage of the territory - Marketing, Editorial, Credit Control, Sales Support, etc.\nRegularly updating the companies CRM with relevant customer and opportunity information\nReporting regularly on market progress and the business environment, thus ensuring responsiveness to both the micro- and macro-trading conditions and using this intelligence to continually evolve our engagement with the territory\nCustomising sales documentation and tools to maximize commercial opportunities\nDeveloping bespoke promotional activities closely with key customers, as well as deploying other general promotions developed in-house, to maximise sales and exposure of our products across the region\nUpholding company trading and terms policy, to protect profitability and value of business in territory\nConducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers\nPerform other ad hoc tasks and responsibilities as required to support evolving business needs\n What we’re looking for:\nAt least 3 years of demonstrated successful account management\nStrong understanding of the academic publishing industry and academic content business models\nPrevious success in a sales role, with a track record of managing high-pressure sales environments and meeting or exceeding ambitious revenue targets\nDemonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition\nThe ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data\nSkills and Behaviours:\nStrong consultative sales skills and the ability to deliver tailored solutions that meet customer needs\nA professional manner; the ability to approach others in a tactful manner while reacting well under pressure\nA proactive, solutions-oriented approach with a focus on driving progress and achieving results\nResilience and adaptability in managing change with a positive mindset in response to business transformation\nStrong analytical capabilities with experience using data to drive sales performance improvements\nA clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify\nGood written and verbal communication skills, with the ability to engage and influence stakeholders at all levels\nA team player who can balance both team and individual responsibilities and build positive relationships with internal and external stakeholders\nWillingness to travel on territory and to conferences, book fairs as required by the company\nLanguage skills: Native-level Cantonese, fluent English, and basic conversational Mandarin. Strong verbal and written communication skills in Cantonese and English are essential for business operations and stakeholder engagement\nCompetent user of the MS Office suite and other sales tools or systems\n What we offer in return:\nAn excellent work/life balance with a fantastic, flexible working culture\n20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday\n4 paid volunteering days each year\nUnder the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense\nEmployee assistance programme - offering 24/7 well-being support\nPerformance bonus\nShare Match - plan that matches every company share purchased with two free shares\nAnnual health screening for employee and spouse, optical and medical care\nLocation:\nThis role is based in Hong Kong, and you must have the right to work and live in Hong Kong\nWe believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces - like at conference - you get the flexibility and support to work from home or remotely.\nThe successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance to our Hong Kong office to ensure that as a balanced worker they can make it to our office location 3 days per week. \nSome travels would be required.\nRelocation support is not provided for this role.\nWe want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else - please ask us, we are happy to be flexible! Please contact \nBeing Yourself at Taylor & Francis \nIf you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. \nTaylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor. \nIf you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact . Your request will be reviewed and considered in the strictest confidence.\nWe genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers\nOr better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.","description_format":"text","description_chars":10823,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Flexible schedule","Paid volunteering days"],"hiring_locations":[{"name":"Hong Kong","iso":"HK","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Publishing","Exhibitions","Market Research"],"lifecycle":[{"event":"open","at":"2026-10-21T10:53:41Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:1","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/informa-account-manager-academic-publishing","json_url":"https://alion.io/job/informa-account-manager-academic-publishing.json","meta":{"generated_at":"2026-10-24T14:59:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4365},"rest":"https://alion.io/mcp/rest/get_company?id=4365"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finforma-account-manager-academic-publishing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finforma-account-manager-academic-publishing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finforma-account-manager-academic-publishing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/informa-account-manager-academic-publishing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finforma-account-manager-academic-publishing"}]}