{"id":4332036,"url":"https://alion.io/job/informa-sales-operations-executive","title":"Sales Operations Executive","company":{"id":4365,"name":"Informa","domain":"informa.com","url":"https://alion.io/company/informa-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":97,"open_postings":36,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-15T07:04:07Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T07:32:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"inD is a regional leader in B2B exhibitions and events with a team of over 1,000 colleagues operating across the Middle East, South Asia, Africa - and beyond.\nAs a partnership between Informa PLC, the world's leading B2B live events organisation, and DWTC, the region's foremost business enabler and global events powerhouse, inD brings together unparalleled expertise and regional leadership.\nA subsidiary of Informa PLC, a publicly listed company on the London Stock Exchange, inD combines international scale and industry-leading knowledge with a strong portfolio of large-scale B2B event intellectual property.\ninD (pronounced \"indee\") brings together over 40 major B2B event brands spanning high-growth sectors including Healthcare (WHX Dubai), Energy (Middle East Energy), Aviation (Dubai Airshow), Food & Beverage (Gulfood), Technology (GITEX GLOBAL), and Information Security (GISEC GLOBAL).\n This role is based in our Cairo Festival City Business Park, New Cairo, Cairo, Egypt office.\nReports to: Sales Operations Manager\nThe Role\nThe Sales Operations Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events) and customers. Sales Operations is a pivotal new function within the business, providing structured sales administration, Salesforce (CRM) support, data analysis, reporting and information entry support to Sales teams.\nThe Sales Operations Executive will report into the Sales Operations Team Manager. They will have knowledge and understanding of the Sales tools such as Salesforce and provide support in the set-up and management of Sales Pipelines within Salesforce.\nFurthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also be on hand to support specific business unit reporting or analysis requirements.\nCRM management\nManage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.\nProviding the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.\nEnsure to raise awareness on any issues faced with platforms used and communicate this with relevant stakeholders\nSupports the product set up (events, sponsorship, digital and print).\nSales support\nAssist with administrative activities in support of forecasting, preparing presentations for budget and strategy meetings.\nKey liaison point with Internal Teams such as Customer Service, Shared Services (Billings) and Event Operations\nEnsure to liaise and resolve Service Cloud cases communicationg to relevant stakeholders within required SLA\nProcess Agent / Pavilion contracts and all Marketing Solutions contracts (complex contracts)\n CRM management\nManage and update Salesforce (CRM) and associated Sales order processing tools with sales contracts.\nProviding the forms (text) for: sales, stand upsells, promo opportunities, catalogue, stand sharing forms for the online customer tools and contract creation.\nEnsure to raise awareness on any issues faced with platforms used and communicate this with relevant stakeholders\nSupports the product set up (events, sponsorship, digital and print).\nSales support\nAssist with administrative activities in support of forecasting, preparing presentations for budget and strategy meetings.\nKey liaison point with Internal Teams such as Customer Service, Shared Services (Billings) and Event Operations\nEnsure to liaise and resolve Service Cloud cases communicationg to relevant stakeholders within required SLA\nProcess Agent / Pavilion contracts and all Marketing Solutions contracts (complex contracts)\nDesired:\nExperience in working with Salesforce CRM\nPrevious experience in the B2B / B2C events industry\nExperience with Expocad, A2Z or similar floor planning tools\n inD is a venture that represents the future of B2B events - combining local market leadership with international scale and expertise. inD offers the unique opportunity to work with world-class B2B event brands while being at the forefront of the region's rapid economic growth and Dubai's transformation into a global IP and knowledge hub.\ninD is not just participating in the industry's evolution, it's actively shaping it. With strong financial backing, ambitious growth targets and a portfolio of market-leading brands, inD represents an exceptional opportunity to build your career in one of the world's most dynamic business environments.\nColleague experience is very important at inD. You will be joining a supportive, diverse and ambitious team that welcomes candidates from all backgrounds.","description_format":"text","description_chars":4650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","Exhibitions","Market Research"],"lifecycle":[{"event":"open","at":"2026-11-15T07:32:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/informa-sales-operations-executive","json_url":"https://alion.io/job/informa-sales-operations-executive.json","meta":{"generated_at":"2026-11-15T12:35:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2593,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4365},"rest":"https://alion.io/mcp/rest/get_company?id=4365"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finforma-sales-operations-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finforma-sales-operations-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finforma-sales-operations-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/informa-sales-operations-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finforma-sales-operations-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4332036}},{"tool":"search_jobs","arguments":{"company":"informa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4332036},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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