{"id":4065819,"url":"https://alion.io/job/infosum-solutions-engineer-5","title":"Solutions Engineer","company":{"id":172278,"name":"InfoSum","domain":"infosum.com","url":"https://alion.io/company/infosum","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-11-11T09:50:32Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T16:14:00Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"InfoSum is WPP’s privacy-first data collaboration technology, trusted by global businesses to unlock the full potential of their first-party data without risk. Its patented, cross-cloud, decentralized collaboration technology leverages advanced Privacy-Enhancing Technologies (PETs) to radically transform how companies generate audience intelligence and drive better customer experiences. As the foundational infrastructure underpinning WPP Open, InfoSum powers trusted data collaboration across every cloud, client, and capability.\nWhy we're hiring:\nThe customer success team includes support, customer operations and solutions engineering. Responsible for generating value for our customers by ensuring clients are using InfoSum to its full potential, have the necessary support and regularly feedback client use cases internally. The Solutions Engineer will play a crucial role in designing, implementing, and supporting technical solutions that address our customers' needs and drive business growth. Working closely with cross-functional teams, including sales, product management, and software development, the Solutions Engineer will leverage their technical expertise to understand customer requirements, develop customized solutions, and ensure successful implementation and integration.\nWhat you'll be doing:\nCollaborate with sales and product management teams to understand customer requirements and business objectives.\nDesign customized technical solutions that meet customer needs and align with company capabilities and product off erings.\nDevelop solution architectures, diagrams, and technical documentation to communicate design specifi cations and requirements eff ectively.\nConfigure, customize, and deploy technical solutions, leveraging company products, APIs, and third-party integrations as needed.\nConduct solution demonstrations, proof-of-concepts, and pilot projects to showcase functionality and validate solution feasibility.\nCollaborate with software development teams to ensure seamless integration of customizations and enhancements.\nServe as a technical advisor and subject matter expert, providing guidance and support to customers throughout the solution lifecycle.\nConduct technical workshops, training sessions, and knowledge transfer sessions to empower customers to maximize the value of their solutions.\nTroubleshoot technical issues, identify root causes, and implement eff ective solutions to resolve customer challenges.\nStay abreast of industry trends, emerging technologies, and best practices to continuously enhance solution off erings and capabilities.\nUnderstand the market in terms of data collaboration and ad tech/mar tech\nProvide feedback to product management and development teams to inform roadmap prioritization and feature enhancements.\nContribute to the development and documentation of internal processes, tools, and methodologies to streamline solution delivery and support.\nWhat you'll need:\nExpert knowledge of Customer Success functions and associated departmental operational excellence.\nStrong knowledge of sales and post-sales customer engagement practices.\nAnalytical mindset with the ability to solve complex business and technical challenges.\nProcess-oriented approach with a focus on scalability, efficiency, and continuous improvement.\nAbility to function and succeed in fast-paced and high-pressure environments.\nStrong persuasion, consensus-building, and negotiation skills.\nExcellent communication, presentation, and stakeholder management skills.\nAbility to establish credibility, build trust, and collaborate effectively across teams and functions.\nStrong understanding of key revenue drivers and commercial business objectives.\nEmpathy for customers and a strong commitment to quality and customer outcomes.\nHigh-level understanding of Advertising Technology (AdTech), Marketing Technology (MarTech), data collaboration technologies, and their impact across marketing, advertising, and media organizations.\nExperience working on cloud-based data platforms and projects, including AWS, Google Cloud Platform (GCP), Snowflake, and other modern cloud technologies.\nStrong expertise in data, marketing technology (MarTech), customer data platforms, analytics, identity, measurement, and data collaboration solutions.\nExperience integrating and managing data workflows across cloud environments, data warehouses, APIs, and marketing technology platforms.\nAbility to translate complex cloud, data, and MarTech concepts into practical customer solutions that deliver measurable business value.\nAbility to lead and manage mid-to-large teams in a dynamic environment.\nWhat are the key indicators of success in this role?\nEstablish critical leadership team with proper delegation of tasks, and determine optimal ways of working consistent with InfoSum values, strategic priorities\nProduction of regular reporting on health of customer success (and plan to course-correct)\nIntroduce and refi ne team processes on a regular basis based on team and cross-functional feedback and client success\nResolve internal issues with colleagues and stakeholders in a friendly and timely manner.\nMaking sure that all team documentation (onboarding, tracking, client coverage) are up to date and relevant based on company knowledge\nAccurate estimation, communication, and delivery of project deadlines\nWho you are:\nYou're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.\nYou're optimistic: We believein the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.\nYou're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.\nWhat we'll give you:\nPassionate, inspired people - We aim to create a culture in which people can do extraordinary work.\nScale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.\nChallenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?\n#LI-Hybrid \nWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.\nWPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.\nPlease read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.","description_format":"text","description_chars":7188,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Marketplaces, Sharing & Clean Rooms"],"lifecycle":[{"event":"open","at":"2026-11-11T11:18:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":80,"reasons":["conf:5","win:early"],"computed_at":"2026-11-11T21:45:36Z"},"pay":null,"html_url":"https://alion.io/job/infosum-solutions-engineer-5","json_url":"https://alion.io/job/infosum-solutions-engineer-5.json","meta":{"generated_at":"2026-11-11T21:45:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172278},"rest":"https://alion.io/mcp/rest/get_company?id=172278"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finfosum-solutions-engineer-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finfosum-solutions-engineer-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finfosum-solutions-engineer-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/infosum-solutions-engineer-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finfosum-solutions-engineer-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4065819}},{"tool":"search_jobs","arguments":{"company":"infosum.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4065819},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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