{"id":1223667,"url":"https://alion.io/job/infosys-application-support-engineer-alation-manta","title":"Application Support Engineer Alation Manta","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":261,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":377},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alation","optional":false},{"name":"AWS","optional":false},{"name":"Git","optional":false},{"name":"Hadoop","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Unix","optional":false},{"name":"Oracle","optional":true}],"status":"live","first_seen_at":"2026-08-13T10:13:50Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-29T17:24:37Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"We are seeking a motivated and detail-oriented Application Support Engineer to support and maintain enterprise data management platforms including Alation, MANTA, and Arena. The ideal candidate will have 3-5 years of experience in production support, Linux/Unix environments, cloud technologies, monitoring tools, and automation scripting. This role requires strong troubleshooting abilities, incident management expertise, and collaboration with cross-functional teams to ensure application stability, performance, and operational excellence.\nResponsibilities\nAdministrate, monitor and maintain Arena , Manta and Alation Application across all environments.\nPerform routine health checks on servers and components.\nTrouble shoot issues, perform root cause analysis and resolve incidents in a timely manner.\nCoordinate with infrastructure, database and application teams for environmental support.\nHandle ServiceNow tickets in accordance with defined SLAs.\nSupport Application services during server patching and maintenance activities.\nMaintain standard operational documentation.\nTroubleshoot connectivity issues, performance bottlenecks, and environmental errors.\nTechnical requirements\nHands-on experience supporting enterprise applications in production environments.\nGood knowledge of Unix/Linux administration and troubleshooting.\nExperience with Python, Shell Scripting, and automation tools.\nKnowledge of Git and version control processes.\nExposure to AWS and cloud-based environments.\nUnderstanding of Hadoop Ecosystem (HDFS and Hive).\nExperience in supporting production systems with SLA and on-call rotation.\nAdditional responsibilities\nBachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.\nPreferred skills\nTechnology->Hadoop->Hadoop Ecosystem,Technology->OpenSystem->Python - OpenSystem->Python,Technology->Open System->Shell scripting,Technology->Open System->UNIX,Technology->Oracle Cloud->Oracle Cloud Basics\nEducation\nBachelor Of Engineering,Bachelor Of Technology","description_format":"text","description_chars":2024,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-09-25T13:02:38Z"}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.408,"p_room":0.28,"age_days":46,"expected_fill_days":18,"reasons":["conf:68","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/infosys-application-support-engineer-alation-manta","json_url":"https://alion.io/job/infosys-application-support-engineer-alation-manta.json","meta":{"generated_at":"2026-09-30T04:30:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3217,"day_limit":5000,"remaining_today":1783,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}