{"id":1371313,"url":"https://alion.io/job/infosys-bpm-csrd-toms-engineer","title":"CSRD / TOMS Engineer","company":{"id":1960,"name":"Infosys BPM","domain":"infosysbpm.com","url":"https://alion.io/company/infosys-bpm","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"Grafana","optional":false},{"name":"Kibana","optional":false},{"name":"Linux","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-09-28T04:07:00Z","employer_posted_date":null,"last_verified_at":"2026-09-28T04:07:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Requirements:\nStrong understanding of core CSRD and TOMS workflows, business processes, and order lifecycle management.\nGood knowledge of end-to-end integration flows across CSRD, TOMS, CRM, Billing, Provisioning, and other downstream/upstream systems.\nFamiliarity with entities, data models, and configurations supported within CSRD and TOMS.\nAbility to analyse, troubleshoot, and debug production issues and failure scenarios across CSRD and TOMS applications during support activities.\nWorking knowledge of key CSRD and TOMS database tables, their relationships, and their usage for troubleshooting, reporting, and operational support.\nUnderstanding of backend processes, workflow engines, batch jobs, services, and application components involved in order orchestration and fulfilment.\nExperience in order tracking, task management, workflow monitoring, and order reprocessing activities within TOMS.\nKnowledge of application logs, audit logs, integration logs, and workflow execution logs for effective root cause analysis.\nExperience with log monitoring and troubleshooting tools (e. g., Splunk, ELK, Kibana, Grafana, AppDynamics, or equivalent) for identifying and resolving application and integration issues.\nAbility to monitor application health, process status, alerts, queues, interfaces, and system performance using operational monitoring tools.\nGood understanding of Unix/Linux commands, process validation, service management, log tracing, and environment-level troubleshooting.\nAbility to perform end-to-end incident analysis, coordinate with cross-functional teams, and drive issue resolution within SLA timelines.\nFamiliarity with deployment validation, configuration verification, and post- implementation support activities for CSRD and TOMS environments.","description_format":"text","description_chars":1776,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-09-28T04:07:00Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["seen:1","velocity","win:early"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/infosys-bpm-csrd-toms-engineer","json_url":"https://alion.io/job/infosys-bpm-csrd-toms-engineer.json","meta":{"generated_at":"2026-09-30T05:37:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3990,"day_limit":5000,"remaining_today":1010,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}