{"id":2104596,"url":"https://alion.io/job/infosys-cisnge-itom-event-management-engineer-2","title":"CISNGE - ITOM Event Management Engineer","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":95,"open_postings":233,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, 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workflows based on event alerts.\nPerform Event Management health checks, optimization, and troubleshooting.\nWork with CMDB and Service Mapping teams to improve service visibility.\nAnalyze event patterns and reduce alert noise through correlation techniques.\nCollaborate with Infrastructure, Network, Cloud, Application, and Operations teams.\nSupport Incident, Problem, Change, and Major Incident Management processes.\nDevelop dashboards, reports, and operational monitoring views.\nTechnical requirements\nTechnology->Infra_ToolAdministration-ITSM->ServiceNow->Event Management,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM\nPreferred skills\nTechnology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM,Technology->Infra_ToolAdministration-ITSM->ServiceNow->Event Management\nEducation\nBachelor of 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