{"id":1223408,"url":"https://alion.io/job/infosys-implementation-consultant-and-integration-developer","title":"Implementation Consultant and Integration Developer","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":176,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":52000,"period":"year","method":"role_country_seniority_unknown","sample_n":68},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Azure","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Java","optional":false},{"name":"MuleSoft","optional":false},{"name":"Node JS","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"WebRTC","optional":false},{"name":"Apex","optional":true},{"name":"C#","optional":true},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-09-17T11:27:54Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T08:53:40Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Validate our understanding of requirements and define functional and technical requirements for the Sprinklr platform\nLead end-to-end implementation of CCaaS solutions for enterprise clients\nDefine implementation strategy and solution architecture aligned to client goals\nLead client discovery workshops, requirement gathering sessions, and strategic planning for roadmap alignment and value realization.\no Conduct Workshops and gather business requirements\no Identify workflows, and integration needs\nResponsibilities\nYears delivering contact centre or CCaaS implementations\nExperience with platforms such as Genesys, Amazon Connect, Cisco Webex, RingCentral or similar\nStrong understanding of voice technologies (VoIP, SIP, RTP, WebRTC)\nExperience in solution architecture, integrations, and API design\nProven track record delivering complex enterprise projects\nStrong client-facing communication and stakeholder management skills\nAbility to manage multiple projects in a fast-paced environment\nArchitect and implement end-to-end integration solutions\nREST APIs, Postman\nMiddleware/iPaaS platforms (e.g., MuleSoft, Boomi, Azure Integration Services)\nAPI orchestration and data transformation (JSON/XML)\nETL/ELT pipelines for customer interaction data\nAuthentication mechanisms: OAuth 2.0, SAML, OpenID Connect, API keys, iPaaS platforms, and enterprise API gateways.\nJSON, XML, CSV, Kafka\nJava, Python, Node.js, or .NET\nTechnical requirements\nSprinklr\nPreferred skills\nTechnology->Communication->IVR/CCT,Technology->Infrastructure-Contact Center->IVR Concepts\nEducation\nMaster Of Comp. Applications,Master Of Technology,Bachelor of Engineering,Bachelor Of Technology","description_format":"text","description_chars":1668,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-09-25T13:02:38Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.506,"p_room":0.75,"age_days":10,"expected_fill_days":13,"reasons":["conf:44","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/infosys-implementation-consultant-and-integration-developer","json_url":"https://alion.io/job/infosys-implementation-consultant-and-integration-developer.json","meta":{"generated_at":"2026-09-29T00:48:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":738,"day_limit":5000,"remaining_today":4262,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}