{"id":1223965,"url":"https://alion.io/job/infosys-infrastructure-architect","title":"Infrastructure Architect","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":75,"open_postings":176,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":603},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"CouchDB","optional":true},{"name":"Linux","optional":true},{"name":"Red Hat","optional":true},{"name":"Teradata","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-07-01T10:40:33Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T08:53:40Z","board_verified":false,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Infosys is a global leader in technology services and consulting. We enable enterprises to deliver resilient, compliant, and contractually governed managed services across complex multi-tower and multi-vendor environments. We are looking for experienced CFS Contract Managers with strong expertise in contract governance, commercial management, SLA/KPI obligations, compliance tracking, risk management, change control, financial alignment, and stakeholder coordination to support large infrastructure managed services engagements.\nResponsibilities\nA day in the life of an Infoscion\nAs part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.\nYou will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.\nYou will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms.\nYou will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.\nYou would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.\nIf you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!\nTechnical requirements\nIn this role, you will manage contract governance and commercial controls for Cross Functional Services across infrastructure managed services engagements.\nEnsure alignment of delivery obligations with contractual commitments, service levels, KPIs, penalties, deliverables, governance forums, reporting obligations, and client expectations.\nAct as the central point of coordination for contractual interpretation, obligation tracking, commercial risk assessment, contract change control, and compliance reporting.\nWork closely with service delivery managers, finance, PMO, legal, procurement, transition, tower leads, client governance teams, and partner/vendor teams to ensure commercial and contractual discipline.\nDrive proactive identification of contractual risks, open obligations, SLA/KPI exposure, change impacts, commercial deviations, and governance actions across the service lifecycle.\nAdditional responsibilities\nExperience in contract governance for infrastructure managed services, Cross Functional Services, SIAM, service management, or multi-vendor operating models.\nAbility to interpret contract schedules, statements of work, service descriptions, RACIs, governance frameworks, performance obligations, commercial clauses, and change control procedures.\nHands-on experience in tracking contractual deliverables, obligations, service levels, KPIs, penalties, credits, assumptions, dependencies, exclusions, risks, and open actions.\nStrong knowledge of contract change management including change request assessment, impact analysis, pricing coordination, approval tracking, documentation, and implementation governance.\nExperience in commercial management including billing validation, invoice support, effort/cost tracking, forecast alignment, consumption reporting, chargeability tracking, and financial governance.\nAbility to coordinate with legal, finance, procurement, delivery, PMO, transition, service management, tower teams, and client stakeholders for contract-related decisions and escalations.\nExperience in preparing compliance dashboards, contract obligation trackers, governance reports, commercial risk logs, SLA/KPI exposure reports, and leadership updates.\nStrong understanding of ITIL-based delivery operations, incident/change/problem/service request processes, service reporting, operational governance, and continuous service improvement.\nAbility to manage contractual escalations, dispute coordination, audit support, evidence management, and closure of non-compliance observations.\nExcellent communication, negotiation, analytical, documentation, stakeholder-management, and executive reporting skills.\nPreferred skills\nTechnology->Database->Database- ALL,Technology->Big Data->CouchDB,Foundational->Account Management->Contractual Compliance process,Technology->Infrastructure-Storage-Administration->Overview on Storage products,Technology->Open System->Linux,Technology->Virtualization->Database Virtualization,Technology->Infrastructure-Server Administration->Unix Server administration (HP-UX,IBM-AIX, Sun Solaris, Redhat Linux),Technology->Database->Teradata,Technology->Middleware Administration->Middleware Administration-Others,Technology->Networking->Routing & Switching,Technology->Server-Virtualization->RedHat Enterprise Virtualization->virtualization\nEducation\nMaster Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech","description_format":"text","description_chars":5202,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-09-25T13:04:21Z"}],"liveness":{"score":11,"band":"cold","label":"Long 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