{"id":1282890,"url":"https://alion.io/job/infosys-production-support-aws-support-java-springbootsql","title":"Production Support (AWS support) +Java springboot+SQL","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":78000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CAPA","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"MS SQL","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Spring Boot","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-24T09:28:03Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-26T08:53:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Responsibilities\nKey Responsibilities:\nProduction Support & Incident Management\n- Lead L2/L3 production support for business-critical applications, ensuring high availability and minimal downtime.\n- Triage, troubleshoot, and resolve incidents across application, database, and AWS infrastructure layers within defined SLAs.\n- Perform deep root-cause analysis (RCA) for recurring issues and drive corrective and preventive actions (CAPA).\n- Coordinate major incident bridges, communicate status updates, and ensure timely stakeholder alignment during outages.\nAWS Support & Operational Excellence\n- Monitor and support workloads on AWS, ensuring reliability, scalability, and cost-aware operations.\n- Improve observability by tuning alerts, dashboards, and log/metric signals to reduce noise and detect issues early.\n- Support deployments and release activities, ensuring production readiness, rollback plans, and post-release validation.\nJava Spring Boot & SQL Troubleshooting\n- Diagnose application issues in Java Spring Boot services, including performance bottlenecks, thread/heap concerns, and API failures.\n- Analyze SQL queries, execution plans, and database behavior to resolve latency, deadlocks, and data consistency issues.\n- Collaborate with development teams to implement permanent fixes, improve code resiliency, and reduce incident recurrence.\nAuthorization & Access Controls\n- Support and troubleshoot authorization-related issues, ensuring secure and compliant access patterns across services.\n- Partner with security and engineering teams to validate access changes and reduce risk in production environments.\nMinimum Qualifications:\n- Bachelor’s or Master’s degree in Engineering/Computer Applications (BTECH, BCA, MCA, MTECH) or equivalent practical experience.\n- 10-15 years of experience in production support / application support for enterprise systems.\n- Strong hands-on experience supporting AWS-based environments and resolving cloud operational issues.\n- Strong Java Spring Boot troubleshooting experience in production environments.\n- Strong SQL skills with proven ability to investigate data issues and optimize queries for performance.\n- Experience handling incidents, RCA documentation, and working within SLA-driven support processes.\n- Working knowledge of authorization concepts and troubleshooting access/permission issues in applications.\nTechnical requirements\nSkills\nFoundational->Maintenance and Production Support process->PLM Production Support process,Technology->Cloud Security->AWS - Infrastructure Security->AWS Systems Manager,Technology->Database Administration->MS SQL Server->SQL Server,Technology->Java->Springboot\nPreferred skills\nTechnology->Java->Springboot,Foundational->Maintenance and Production Support process->PLM Production Support process,Technology->Cloud Security->AWS - Infrastructure Security->AWS Systems Manager,Technology->Database Administration->MS SQL Server->SQL Server\nEducation\nMCA,MSc,MTech,Bachelor of Engineering,BCA,BTech","description_format":"text","description_chars":2999,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-09-26T03:41:04Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/infosys-production-support-aws-support-java-springbootsql","json_url":"https://alion.io/job/infosys-production-support-aws-support-java-springbootsql.json","meta":{"generated_at":"2026-09-27T01:24:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1245,"day_limit":5000,"remaining_today":3755,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}