{"id":1223706,"url":"https://alion.io/job/infosys-service-delivery-manager","title":"Service Delivery Manager","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":95,"open_postings":230,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false},{"name":"ITIL","optional":true}],"status":"closed","first_seen_at":"2026-08-06T10:13:17Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-11-01T01:08:29Z","board_verified":false,"closed_at":"2026-11-01T01:08:29Z","days_open":86,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":85},"description":"Job Summary\nWe are seeking a proactive and skilled Delivery Manager with a good understanding of IT network and telecommunications infrastructure, and project management to oversee the lifecycle of demand requests (DMND) within our Site Infrastructure team, focusing on technical integration/migration projects.\nResponsibilities\nKey Responsibilities:\nDMND Lifecycle Management:\no Oversee integration/migration projects for Network (LAN/WAN/WIFI/IoT) and Telephony infrastructures throughout the entire DMND lifecycle.\no Close knowledge of the business\no Gather client requirements.\no Qualify client needs.\no Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert.\no Submit project quotes to the client.\no Construct project plans with all stakeholders.\no Place orders with various suppliers.\no Follow up on actions with project contributors.\no Provide client reporting.\no Monitor project budget.\no Implement the technical solution with the Managed Service Provider (MSP).\no Ensure handover to MSP support teams.\nTechnical requirements\nKey Responsibilities:\nDMND Lifecycle Management:\no Oversee integration/migration projects for Network (LAN/WAN/WIFI/IoT) and Telephony infrastructures throughout the entire DMND lifecycle.\no Close knowledge of the business\no Gather client requirements.\no Qualify client needs.\no Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert.\no Submit project quotes to the client.\no Construct project plans with all stakeholders.\no Place orders with various suppliers.\no Follow up on actions with project contributors.\no Provide client reporting.\no Monitor project budget.\no Implement the technical solution with the Managed Service Provider (MSP).\no Ensure handover to MSP support teams.\nPreferred skills\nFoundational->Service Management->Foundation->ITIL,Technology->Infrastructure Security->Cloud Security,Technology->Network->Network-Others,Technology->Network->SD LAN,Technology->Oracle Cloud->Demand Management Cloud,Technology->SAP Industry Solution->SAP Telecommunications\nEducation\nBachelor of Engineering,Bachelor Of 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