{"id":3201455,"url":"https://alion.io/job/infosys-technology-lead-network-engineer-l2l3-support-riyadh","title":"Technology Lead | Network Engineer | L2L3 Support | Riyadh","company":{"id":223,"name":"Infosys","domain":"infosys.com","url":"https://alion.io/company/infosys","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":95,"open_postings":233,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Networking","role_family":"Networking","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":124000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":184},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-22T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Role Technology Lead\nTechnology Network Engineering Hardware Support (HP)\nLocation Riyadh Saudi Arabia\nSkills:In depth understanding of traditional circuit switched telecom networks with an emphasis on capacity fault and traffic management\nAbility to troubleshoot and resolve Hardware (HP 9000 Superdome servers) Operating System (HP-UX 11.11) & Database (Tuxedo) issues\nUnix Shell Scripting\nUnderstanding of IP networking (CCNA or better preferred)\nProven project management skills (PMP certification preferred)\nStrong interpersonal skills with ability to manage customer relationships and projects with minimal oversight/direction\nLanguages (spoken & written):Arabic (fluent)\nEnglish (fluent)\nRole Scope:On-site Engineer at STC providing end-to-end support and assistance for the following legacy client Products:\nNFM (Fault Management solution)\nNMDRII-Titan (Traffic Management solution)\nNCE (Capacity management solution. Support is best effort w/current Saudi resource holding all knowledge)\nRole Responsibilities:Staff augmentation resource responsible for addressing customer needs and issues for in scope products end-to-end\nCoverage is inclusive hardware operating systems and software systems\nOut of hours L2/L3 on-call support 24x7x365\nCollaborating with product teams as needed for L3/L4 assistance\nPersonal\nBesides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:High analytical skills\nA high degree of initiative and flexibility\nHigh customer orientation\nHigh quality awareness\nExcellent verbal and written communication skills\n\nAbout Infosys\nInfosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.\nVisit to see how Infosys can help your enterprise navigate your next.\nAll aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. 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