{"id":199686,"url":"https://alion.io/job/infotrack-us-systems-administrator","title":"Systems Administrator","company":{"id":3544,"name":"InfoTrack","domain":"infotrack.com","url":"https://alion.io/company/infotrack-us","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-05T05:54:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":83000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DNS","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-11-05T17:47:10Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"About InfoTrack\nInfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.\nAs a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.\nAbout the role\nAs a System Administrator at InfoTrack, you will be responsible for providing hands-on IT support to our employees while helping maintain and support the systems and technology that keep our business running. You will troubleshoot day-to-day technology issues, support employee onboarding and equipment setup, and assist with the administration of core systems including Microsoft 365, Active Directory, and our cloud infrastructure. This role is a great fit for someone who enjoys solving problems, providing excellent internal customer support, and working across a variety of IT systems and projects.\nThis is a hybrid position based out of our New York City office and requires working in the office a minimum of three days per week.\nResponsibilities\nProvide responsive helpdesk support to employees, troubleshooting hardware, software, access, and other day-to-day IT issues \nAdminister and support Active Directory and Microsoft 365, including email, SharePoint, and other business applications \nSet up, configure, and maintain employee computers, servers, and related IT equipment \nSupport new hire onboarding by preparing equipment, user accounts, system access, and other technology needs \nHelp maintain and administer InfoTrack’s internal infrastructure, including our Microsoft Azure cloud environment \nAdminister and support the company’s phone system \nManage IT hardware and equipment inventory \nSupport antivirus, antispam, and other security tools used across the organization \n Assist with network and infrastructure support as needed \n Provide general IT support across the business and contribute to ongoing IT projects and system improvements \nExperience with Microsoft Power Automate or similar workflow automation tools, with the ability to support and troubleshoot automated workflows\nParticipate in the after-hours on-call rotation as needed\nRequirements\n5+ years of professional experience in systems administration, IT infrastructure, technical support, or a related field \nBachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience \nExperience administering and supporting Microsoft 365 and Active Directory \nExperience working with cloud-based infrastructure, preferably Microsoft Azure \nWorking knowledge of network administration, including DNS, firewalls, routers, and switches \nExperience supporting Windows Server environments and Active Directory \nStrong troubleshooting and problem-solving skills with the ability to diagnose and resolve a variety of hardware, software, access, and connectivity issues \nStrong written and verbal communication skills with a customer-service mindset \nAbility to manage multiple priorities, work independently, and take ownership of issues through resolution \nWillingness and ability to participate in an after-hours on-call rotation \nAbility to work from our New York City office a minimum of three days per week\nProficient with Microsoft PowerApps, Power Automate and PowerShell scripting.\nParticipate in the after-hours on-call rotation as needed\nCompensation\nThe anticipated annual base salary range for this position is $83,000-$130,000. We consider a number of factors when determining compensation, including a candidate’s skills, education, relevant experience, and qualifications, along with internal compensation equity and alignment with InfoTrack’s compensation philosophy.\nBenefits\nWhat Sets InfoTrack apart\nAt InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.\nOur benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below\n401(k) Match \nMedical, Dental, & Vision Insurance\nEmployer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance \n20 Days of Paid Time Off (PTO) \n11 Paid Holidays\n“Be Me Time” off for mental health, re-charging, volunteering\nMatching Gift Program\nOur Commitment\nWe believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.\nInfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. 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