Assistant Community Manager

Location: Community Management Services Division | On-Site | Full-Time

Job Function / Purpose

The Assistant Community Manager is responsible for overseeing the daily coordination and management of property operations, maintenance, and administrative functions as directed by the Community Manager. Schedule: Monday–Friday, 9 AM–6 PM (some nights and weekends as needed)

Responsibilities

• Work with Board members, CEO, and Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals.

• Develop, communicate, and monitor property budgets. Review financials and provide recommendations to the Board.

• Review, approve, and audit vendor and utility invoices. Prepare monthly financial reports.

• Conduct monthly property inspections and enforce deed restriction violations, policies, and SOPs.

• Attend all Board and annual meetings. Prepare and distribute meeting notices, agendas, and minutes.

• Respond to calls and inquiries from Board members, homeowners, and vendors. Track and resolve all inquiries.

• Other duties as assigned.

Education, Experience and Skills

• Associate’s degree and 5 years of property management experience

• CMCA and AMS certifications preferred

• Valid Driver’s License

• Advanced proficiency in Microsoft Office and internet applications

Communication

• Professional and clear communication• Maintains composure in challenging situations• Positive contributor to team collaboration and customer experience• Seeks feedback and communicates detailed information effectively

Problem Solving & Quality

• High attention to detail and accuracy• Proactively solves complex issues• Suggests improvements for productivity and quality• Escalates issues appropriately

Managing for Results

• Works independently and takes projects to completion• Manages multiple priorities and demonstrates flexibility• Follows company policies and SOPs

Leadership & Initiative

• Demonstrates positive attitude and professionalism• Embraces company values and mission• Seeks leadership opportunities and personal development• Takes accountability for performance

Physical Demands

The work environment is characteristic of an office setting. Responsibilities include sitting, standing, walking, bending, and lifting up to 20 lbs. as needed to complete tasks.