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Salary
$21k per year
Location
Remote/Hybrid (Milan, Italy)
Employment
Full-Time
Overview
Company
Impact
Profile match
ING is a Dutch banking group formed in 1991 by the merger of the postal bank NMB Postbank and the insurer Nationale-Nederlanden, and it was among the first large banks to build a direct, branch-light retail model. It serves retail customers in the Netherlands, Belgium, Germany, Poland, Spain and several other markets through mobile-first banking, and runs a substantial wholesale bank covering lending, transaction services and financial markets for corporate clients. Headquartered in Amsterdam and listed on Euronext, the group divested its insurance operations after the financial crisis to focus on banking.

The Role

We are looking for an organized, detail-oriented, and proactive individual to support the Brand team in the operational coordination of communication projects.

During the internship, the successful candidate will become the team's operational backbone, helping ensure projects progress smoothly, priorities and deadlines are met, and approval processes run efficiently.

This role offers broad exposure to marketing and communications activities across the organization.

Key Responsibilities

Coordination & Project Management

  • Support the planning and coordination of Brand team activities.
  • Monitor deadlines, milestones, dependencies, and priorities across multiple projects.
  • Maintain and update planning tools, trackers, and project workplans.
  • Ensure effective information flow among all project stakeholders.
  • Proactively identify and escalate issues, delays, or bottlenecks.
  • Support the team lead in setting and managing operational priorities.

Stakeholder Management

  • Support coordination with internal teams such as Marketing, Media, Product, Compliance, Growth, Legal, and others.
  • Organize alignment meetings and follow-up sessions, ensuring decisions and action items are properly tracked.
  • Facilitate collaboration among the various stakeholders involved in projects.

External Partners & Vendor Coordination

  • Support the day-to-day management of relationships with creative agencies, media agencies, production companies, and other external suppliers.
  • Ensure a smooth flow of briefs, feedback, and materials between the company and external partners.
  • Monitor timelines and progress of activities assigned to suppliers.

Process & Materials Management

  • Coordinate internal approval workflows.
  • Ensure the proper collection, storage, and distribution of project materials.
  • Support the preparation of presentations, documents, and progress reports.
  • Contribute to the continuous improvement of the team's operational processes.

The Ideal Candidate

  • Has a natural aptitude for organization and managing multiple activities simultaneously.
  • Enjoys building relationships and working with a variety of stakeholders.
  • Is accurate, reliable, and solution-oriented.
  • Maintains control and attention to detail even when facing multiple parallel projects and deadlines.
  • Demonstrates strong communication and follow-up skills.
  • Has a good command of written and spoken English.
  • Previous experience in creative, media, or digital agencies, or in marketing/communications coordination roles, will be considered a plus.
  • Experience using project management tools to track activities and priorities (e.g., Trello, Asana, or equivalent platforms) will be considered a plus.

Key Skills Developed Through This Role

  • Project Management
  • Stakeholder Management
  • Organization and Planning
  • Priority Management
  • Problem Solving
  • Communication and Coordination
  • Teamwork

Location: Milan (hybrid)

Compensation: 1500€/month

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

  • Super flexible smart working

  • Diverse cultures & Innovative mindsets

  • International Environment

  • Commitment to sustainability

  • Lots of training development opportunities to help you grow

  • Lots of moments dedicated to physical and mental well-being

  • A special day off when it is your birthday: we call it #doyourbirthday!

  • And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

  • Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

  • Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

  • No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

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