{"id":363633,"url":"https://alion.io/job/ing-group-business-manager","title":"Business Manager","company":{"id":3744,"name":"ING Group","domain":"ing.com","url":"https://alion.io/company/ing","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":111,"ghost_share":0,"stale_share":0.739,"repost_share":0.009,"time_to_fill_p50_days":27,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":37000,"period":"year","method":"role_country_seniority_unknown","sample_n":48},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-10T00:00:00Z","employer_posted_date":"2026-06-10","last_verified_at":"2026-10-23T22:22:19Z","board_verified":false,"closed_at":null,"days_open":138,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":137},"description":"The Business Manager will provide strategic and execution support to the Country Manager and the Chief Operating Officer on the projects and initiatives that are in line with the ING Hubs PH Priorities. This role involves managing hub-wide initiatives by monitoring progress and enabling execution of high-impact projects aligned to organizational goals.\nThe Executive Support function complements this by managing core administrative tasks-such as calendar and communication coordination, meeting documentation, and record management-ensuring the executive team operates efficiently and stays focused on strategic priorities.\nThis role will report hierarchically to the Chief Operating Officer.\nThe Business Manager is expected to do the following:\nDevelop, implement, and oversee internal business processes while serving as a cross-functional link to drive efficient and effective operations.\nBuild effective partnership with internal and external business units to help drive the business towards establishing and maintaining a culture of growth, service excellence, and support the company as it strives to deliver its business, product and people strategies\nPilot initiatives in several business units and scale up implementation to the rest of ING Hubs PH, working closely with each business line’s Leadership Team\nMain Tasks / Important Responsibilities\nStrategy and Policy\nContributes towards the development of strategy and policy, formulates policy in policy documents and contributes towards implementation\nHighlights opportunities and analyses problems detected; follows up on these matters. Suggests and implements improvements for internal business processes\nProject Management\nAdvises and supports the Country Manager & the Chief Operating Officer in implementing projects\nPrepares, socializes and monitors project plans\nSets up evaluation strategies and measures of success for every initiative\nOrganizes and facilitates planning and working sessions with different leaders across ING Hubs PH\nOperations and Processes\nCoordinates with local, Regional and Global teams to define and execute strategies that will help create efficiencies and further develop client experience\nLinking pin with other supporting ING business units and initiates actions\nIdentifies synergies across domains to work through strategic solutions, including but not limited to organizational design, role migrations and financials\nClosely monitors the team’s dynamic plan relating to financials and process migrations, depending on the need, working closely with Local Finance, et al\nCommunication, Collaboration & Stakeholder Management\nIs point of contact in communications from and to various stakeholders for specific initiatives\nCan represent ING Hubs PH in global &/ stakeholder meetings\nOptimizes communication within and between business units\nDevelops and maintains a network within the organization\nExecutive Support\nProactively manage the executive’s calendar, meetings, and priorities\nDraft and prepare communications, reports, and presentations\nCoordinate meetings, including minute-taking and follow-ups\nManage travel arrangements and expense reconciliations\nMaintain accurate records and documentation\nLiaise with internal and global stakeholders, including executive assistants\nSupport key projects and handle ad hoc requests\nDemonstrate strong organization, attention to detail, professionalism, and discretion in handling confidential information","description_format":"text","description_chars":3455,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-05T19:46:44Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.09,"p_room":0.28,"age_days":137,"expected_fill_days":27,"reasons":["conf:31","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/ing-group-business-manager","json_url":"https://alion.io/job/ing-group-business-manager.json","meta":{"generated_at":"2026-10-26T03:22:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4502,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3744},"rest":"https://alion.io/mcp/rest/get_company?id=3744"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fing-group-business-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fing-group-business-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fing-group-business-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ing-group-business-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fing-group-business-manager"}]}