{"id":2920443,"url":"https://alion.io/job/ing-group-client-tax-services-specialist","title":"Client Tax Services Specialist","company":{"id":3744,"name":"ING Group","domain":"ing.com","url":"https://alion.io/company/ing","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":111,"ghost_share":0,"stale_share":0.739,"repost_share":0.009,"time_to_fill_p50_days":27,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":126000,"period":"year","method":"role_seniority_country_cell","sample_n":14},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-20T11:49:26Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T22:22:19Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At ING we are looking for Client Tax Services Specialist\nYour role and work environment:\nWe are looking for a talented and enthusiastic Client Tax Services Specialist to join our Client Tax Services Team of Financial Crime Prevention\nThe responsibility of this team isto execute end-to-end client tax processes across onboarding, in-life management and tax reporting activities.\nYour key responsibilities:\nAs a Client Tax Services Specialist you will:\n- .Support the execution of end-to-end client tax processes across onboarding, in-life management, and tax reporting activities.\n- Maintain and validate client tax information, including tax residency, CRS/FATCA classifications, W-8/W-9 documentation, and withholding tax attributes.\n- Perform tax operational controls and ensure data quality across systems and reporting processes.\n- Contribute to the preparation, validation, and submission of tax reports to internal stakeholders and external authorities.\n- Investigate and resolve tax-related incidents, client queries, exceptions, and data discrepancies.\n- Support compliance with local and international tax regulations, including CRS, FATCA, Withholding Tax (WHT), and Double Tax Relief requirements.\n- Collaborate with KYC, Operations, Technology, Compliance, and the business to ensure tax requirements are correctly implemented.\n- Participate in audits, regulatory reviews, and control testing activities by providing evidence and documentation.\n- Identify opportunities to improve processes, increase automation, and enhance data quality.\n- Support technology implementations, process redesign initiatives, and tax-related change projects.\n- Contribute to the development and maintenance of procedures, controls, and operating documentation.\n- Monitor operational KPIs and raise risks, issues, and improvement opportunities proactively.\n- Promote a culture of continuous improvement, operational excellence, and customer focus.\nWhat are we looking for?\nWant to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!\n3-6 years of experience in client taxation, tax operations, tax reporting, or investment services within the banking sector.\nKnowledge of investment-client taxation and tax reporting obligations.\nUnderstanding of CRS, FATCA, W-8/W-9 documentation, Withholding Tax, and Double Tax Relief concepts.\nExperience working with operational processes, controls, and regulatory requirements.\nStrong analytical and problem-solving skills with attention to detail.\nAbility to work with large volumes of data and identify inconsistencies.\nExperience using data analysis and reporting tools.\nStrong collaboration and stakeholder management skills.\nContinuous improvement mindset and interest in automation and AI-enabled solutions.\nAbility to work independently while contributing effectively to a team environment.\nBeing a role model for the Orange Code:\nOwnership and accountability.\nCollaboration across teams and functions.\nCustomer focus and operational excellence.\nProactive attitude towards change and innovation.\nLanguages: Advance Spanish and advanced English.\nWhat do we offer?\nThe time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.\nCheck out what is waiting for you!\nBalance That Works.\nWe put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.\nMeal allowance.\nReceive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.\nMore than an office.\nIn our offices you can find doctor’s office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!\nHealth and life insurance.\nWe help you protect what matters most to you, including you and your immediate family.\nFlexible remuneration.\nEnjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.\nCommuting made easier.\nOur free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.\nBanking benefits.\nLoans with preferential banking conditions.\nSpecial mortgage conditions after 6 months working at the bank.\nAnd you can benefit from our pension plan after 1 month with us!\nMore vitality and more belonging\nOur 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.\nOn-site physiotherapy service.\nA strong wellbeing culture, including Wellhub access, sports communities and activities.\nEmployee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.\nInternational Remote work program.\nGet to know Us\nWe are a team of more than 1900 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.\nA fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.\nAnd although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.\nWe are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.\nAnd even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.\nMaking things happen, helping others be successful, always being one step ahead-that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!\nAt ING, you belong just as you are. We hire and support people for their talent and potential - and we know that when you can be yourself, you do your best work.\nJob Application Safety Reminder\nWe’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:\nApply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.\nCheck the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.\nNo payments or banking details will ever be requested: If someone asks for this information, it’s a scam.\n-----------------------------------------------------------------------------------------------------------------------------------------------------------\nEn ING buscamos Especialista en Servicios Fiscales para Clientes\nTu función y entorno de trabajo:\nBuscamos una persona talentosa y entusiasta para unirse a nuestro equipo de Client Tax Services dentro de Financial Crime Prevention.\nLa responsabilidad de este equipo es ejecutar los procesos fiscales de clientes de principio a fin en las actividades de incorporación de clientes (onboarding), gestión durante el ciclo de vida del cliente (in-life management) y reporting fiscal.\nTus responsabilidades principales:\nComo Especialista en Servicios Fiscales para Clientes, tendrás que:\nApoyar la ejecución de los procesos fiscales de clientes de principio a fin en las actividades de onboarding, gestión durante el ciclo de vida del cliente y reporting fiscal.\nMantener y validar la información fiscal de clientes, incluyendo la residencia fiscal, las clasificaciones CRS/FATCA, la documentación W-8/W-9 y los atributos de retención fiscal.\nRealizar controles operativos fiscales y garantizar la calidad de los datos en los sistemas y procesos de reporting.\nContribuir a la preparación, validación y presentación de informes fiscales para grupos de interés internos y autoridades externas.\nInvestigar y resolver incidencias relacionadas con impuestos, consultas de clientes, excepciones y discrepancias de datos.\nApoyar el cumplimiento de la normativa fiscal local e internacional, incluyendo CRS, FATCA, Retención Fiscal (Withholding Tax - WHT) y requisitos de Aplicación de Convenios para Evitar la Doble Imposición (Double Tax Relief).\nColaborar con los equipos de KYC, Operaciones, Tecnología, Compliance y las áreas de negocio para garantizar que los requisitos fiscales se implementan correctamente.\nParticipar en auditorías, revisiones regulatorias y actividades de pruebas de controles proporcionando evidencias y documentación.\nIdentificar oportunidades para mejorar procesos, aumentar la automatización y mejorar la calidad de los datos.\nApoyar implementaciones tecnológicas, iniciativas de rediseño de procesos y proyectos de cambio relacionados con la fiscalidad.\nContribuir al desarrollo y mantenimiento de procedimientos, controles y documentación operativa.\nSupervisar los KPI operativos y comunicar de forma proactiva riesgos, incidencias y oportunidades de mejora.\nPromover una cultura de mejora continua, excelencia operativa y orientación al cliente.\n¿Qué estamos buscando?\n¿Quieres saber si este puesto está hecho para ti? Estas son algunas de las cualidades que más valoramos para esta posición. Y si encajas con ellas… ¡no dudes en inscribirte!\nEntre 3 y 6 años de experiencia en fiscalidad de clientes, operaciones fiscales, reporting fiscal o servicios de inversión dentro del sector bancario.\nConocimiento de la fiscalidad aplicable a clientes de inversión y de las obligaciones de reporting fiscal.\nComprensión de CRS, FATCA, documentación W-8/W-9, Retención Fiscal (Withholding Tax) y conceptos relacionados con la Aplicación de Convenios para Evitar la Doble Imposición (Double Tax Relief).\nExperiencia trabajando con procesos operativos, controles y requisitos regulatorios.\nSólidas capacidades analíticas y de resolución de problemas, con gran atención al detalle.\nCapacidad para trabajar con grandes volúmenes de datos e identificar inconsistencias.\nExperiencia en el uso de herramientas de análisis de datos y reporting.\nSólidas habilidades de colaboración y gestión de stakeholders.\nMentalidad orientada a la mejora continua e interés por la automatización y las soluciones habilitadas por IA.\nCapacidad para trabajar de forma autónoma y contribuir eficazmente en un entorno de equipo.\nSer un ejemplo de los valores del Orange Code: Responsabilidad y rendición de cuentas. Colaboración entre equipos y funciones. Orientación al cliente y excelencia operativa. Actitud proactiva ante el cambio y la innovación.\nIdiomas: español avanzado e inglés avanzado.\n¿Qué ofrecemos?\nEl tiempo que pasas en el trabajo, los retos a los que te enfrentas o los aprendizajes que obtienes son muy importantes, pero… ¿qué hay de tu vida personal? En ING queremos que tu trabajo te llene en todos los sentidos, y por eso cuidamos hasta el más mínimo detalle.\n¡Descubre lo que te está esperando!\nBalance That Works\nPonemos el equilibrio en valor, para que tú también puedas hacerlo. Con las necesidades de nuestros/as clientes/as en primer lugar, el equipo y tú acordáis cuándo venir a ING MAD y cuándo trabajar mejor desde casa. Más tiempo juntos cuando importa, más libertad cuando la necesitas.\nTarjeta restaurante.\nRecibe tu ayuda para comidas de la manera que mejor se adapte a ti: mediante una tarjeta de comida o directamente en tu nómina, ofreciéndote mayor flexibilidad y comodidad para gestionar tus necesidades diarias\nMás que una oficina\nE...","description_format":"text","description_chars":15568,"description_truncated":true,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Tax Advisory & Preparation","Commercial & Retail Banks","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-20T11:49:26Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.63,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["conf:31","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/ing-group-client-tax-services-specialist","json_url":"https://alion.io/job/ing-group-client-tax-services-specialist.json","meta":{"generated_at":"2026-10-25T09:10:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13126,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3744},"rest":"https://alion.io/mcp/rest/get_company?id=3744"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fing-group-client-tax-services-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fing-group-client-tax-services-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fing-group-client-tax-services-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ing-group-client-tax-services-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fing-group-client-tax-services-specialist"}]}