{"id":1996145,"url":"https://alion.io/job/ing-group-expert-lead-customers-data-architecture","title":"Expert Lead Customers & Data Architecture","company":{"id":3744,"name":"ING Group","domain":"ing.com","url":"https://alion.io/company/ing","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":136,"ghost_share":0,"stale_share":0.75,"repost_share":0.015,"time_to_fill_p50_days":17,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-07T09:04:18Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T00:05:15Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"At ING we are looking for an Expert Lead Customers & Data Architecture\nYour role and work environment:\nWe are looking for a talented and enthusiastic Architecture Expert Lead to join our Customers & Data Architecture Team, reporting to the Chief Architect.\nThe responsibility of this team consists of guiding the organization in the definition and application of the technology strategy in the Customers & Data areas, by designing the architecture and working together with the Tribe Leads and the rest of tribe members.\nYou will be leading a team of architects with different areas of expertise, with a strong functional acumen in the customer, data, AI, KYC and marketing domains and deep technical understanding. This team is also in charge of managing all architectural aspects of data, including the translation of business and strategic requirements into an information architecture.\nYou will have to create a culture of collaboration, transparency, responsibility, and excellence, helping other to be successful, staying a step ahead and guiding architects in your team to improve and grow.\nYou will lead the co-creation of the Architectural Designs at different temporal horizons, defining the target architecture, the foreseen transitions and the next iteration, considering both the business and the technology strategy and combining Global and Local systems. You will also contribute to the roadmap definition, providing guidance to the business and delivery leadership and assessing the impact of the main initiatives at the inception phase.\nYou will hold the role of Enterprise Architect as well. As part of this role, you will have to ensure the consistency and coherence of the tech landscape in the company, keeping it aligned with the strategy and ensuring tech transformation happens in a daily manner by working closely with Tribe Leads.\nYour key responsibilities:\nAs an Architecture Expert Lead you will:\nLead the Customers & Data Architecture team, supporting and developing its members through effective knowledge sharing and guidance, and promote the ING culture.\nEnsure team members have appropriate competencies and skills by continuous improvement of their skills, craftsmanship and the area of expertise.\nProvide guidance to engineers, managers and architects to improve their skills, by defining design patterns and best practices.\nFoster the use of standards across the Architecture CoE, contributing to the improvement of the whole team.\nAnalyse market trends and derive the relevant and for the future necessary adjustments in the craftsmanship.\nPositively contribute to the vision in the Architecture CoE, introducing and nurturing innovation within it.\nCo-create and define technology strategy and reference architecture.\nGuide the team in creating designs that fulfil functional, non-functional risk and security requirements.\nEnsure target state definition and roadmapping to help company evolve, working hand-by-hand with Tribe Leads, minimising technical debt and waste.\nWhat are we looking for?\nWant to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!\n7+ years of experience in architecture teams.\n3+ years of managerial experience within an agile organization.\nAbility to operate at own initiative with a pro-active attitude, within the directions and confines of management and bank policy.\nAbility to liaise with a broad range of people, including line management, senior management, external suppliers and related people.\nProblem solving ability and strong analytical skills.\nGood communication skills. Fluent English both written and oral.\nAccuracy and attention to details.\nExperience working in a team, exhibits clear behaviour of a team player execution driven.\nWhat do we offer?\nThe time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.\nCheck out what is waiting for you!\nBalance That Works.\nWe put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.\nMeal allowance.\nReceive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.\nMore than an office.\nIn our offices you can find doctor’s office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!\nHealth and life insurance.\nWe help you protect what matters most to you, including you and your immediate family.\nFlexible remuneration.\nEnjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.\nCommuting made easier.\nOur free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.\nBanking benefits.\nLoans with preferential banking conditions.\nSpecial mortgage conditions after 6 months working at the bank.\nAnd you can benefit from our pension plan after 1 month with us!\nMore vitality and more belonging\nOur 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.\nOn-site physiotherapy service.\nA strong wellbeing culture, including Wellhub access, sports communities and activities.\nEmployee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.\nInternational Remote work program.\nGet to know Us\nWe are a team of more than 1900 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.\nA fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.\nAnd although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.\nWe are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.\nAnd even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.\nMaking things happen, helping others be successful, always being one step ahead-that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!\nAt ING, you belong just as you are. We hire and support people for their talent and potential - and we know that when you can be yourself, you do your best work.\nJob Application Safety Reminder\nWe’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:\nApply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.\nCheck the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.\nNo payments or banking details will ever be requested: If someone asks for this information, it’s a scam.\n_________________________________________________________________\nEn ING estamos buscando una persona para el puesto de Expert Lead Customers & Data Architecture\nTu rol y entorno de trabajo:\nEstamos buscando una persona con talento y entusiasmo para unirse a nuestro equipo de Customers & Data Architecture como Architecture Expert Lead, reportando a la persona que ocupa el puesto de Chief Architect.\nLa responsabilidad de este equipo consiste en guiar a la organización en la definición y aplicación de la estrategia tecnológica en las áreas de Customers & Data, mediante el diseño de la arquitectura y trabajando conjuntamente con las personas Tribe Lead y el resto de integrantes de las tribus.\nLiderarás un equipo de arquitectas y arquitectos con diferentes áreas de especialización, con una sólida experiencia funcional en los dominios de cliente, datos, IA, KYC y marketing, así como un profundo conocimiento técnico. Este equipo también es responsable de gestionar todos los aspectos arquitectónicos relacionados con los datos, incluida la traducción de los requisitos de negocio y estratégicos en una arquitectura de la información.\nTendrás que crear una cultura de colaboración, transparencia, responsabilidad y excelencia, ayudando a otras personas a alcanzar el éxito, anticipándote a las necesidades y guiando a las personas arquitectas de tu equipo para que mejoren y crezcan profesionalmente.\nLiderarás la co-creación de los diseños arquitectónicos en diferentes horizontes temporales, definiendo la arquitectura objetivo, las transiciones previstas y la siguiente iteración, considerando tanto la estrategia de negocio como la tecnológica, y combinando sistemas Globales y Locales. También contribuirás a la definición del roadmap, proporcionando orientación al liderazgo de negocio y de delivery, y evaluando el impacto de las principales iniciativas en la fase de inception.\nAdemás, asumirás el rol de Enterprise Architect. Como parte de esta función, deberás garantizar la consistencia y coherencia del entorno tecnológico de la compañía, manteniéndolo alineado con la estrategia y asegurando que la transformación tecnológica se lleve a cabo de forma continua mediante una estrecha colaboración con las personas Tribe Lead.\nTus principales responsabilidades:\nComo Architecture Expert Lead:\nLiderar el equipo de Customers & Data Architecture, apoyando y desarrollando a sus integrantes mediante una efectiva transferencia de conocimiento y orientación, y promoviendo la cultura de ING.\nGarantizar que las personas del equipo dispongan de las competencias y habilidades adecuadas mediante la mejora continua de sus capacidades, craftsmanship y áreas de especialización.\nProporcionar orientación a personal de ingeniería, management y arquitectura para mejorar sus habilidades, definiendo patrones de diseño y buenas prácticas.\nFomentar el uso de estándares en todo el Architecture CoE, contribuyendo a la mejora del conjunto del equipo.\nAnalizar las tendencias del mercado y derivar los ajustes relevantes y necesarios para el futuro en el ámbito del craftsmanship.\nContribuir positivamente a la visión del Architecture CoE, introduciendo e impulsando la innovación dentro del mismo.\nCo-crear y definir la estrategia tecnológica y la arquitectura de referencia.\nGuiar al equipo en la creación de diseños que cumplan los requisitos funcionales, no funcionales, de riesgo y de seguridad.\nAsegurar la definición del estado objetivo y la elaboración del roadmap para ayudar a la evolución de la compañía, trabajando mano a mano con las personas Tribe Lead, minimizando la deuda técnica y el desperdicio.\n¿Qué buscamos?\n¿Quieres saber si este puesto está hecho para ti? Estas son algunas de las cualidades que más valoramos para esta posición. Y si encajas con ellas… ¡no dudes en presentar tu candidatura!\nMás de 7 años de experiencia en equipos de arquitectura.\nMás de 3 años de experiencia en posiciones de gestión dentro de una organización ágil.\nCapacidad para actuar por iniciativa propia con una actitud proactiva, dentro de las directrices y límites establecidos por la dirección y las políticas del banco.\nCapacidad para relacionarse con una amplia variedad de personas, incluyendo management de línea, alta dirección, proveedores externos y otros grupos relacionad...","description_format":"text","description_chars":16640,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-07T09:04:18Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.573,"p_room":0.75,"age_days":12,"expected_fill_days":17,"reasons":["conf:34","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ing-group-expert-lead-customers-data-architecture","json_url":"https://alion.io/job/ing-group-expert-lead-customers-data-architecture.json","meta":{"generated_at":"2026-10-21T04:13:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6171,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3744},"rest":"https://alion.io/mcp/rest/get_company?id=3744"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fing-group-expert-lead-customers-data-architecture"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fing-group-expert-lead-customers-data-architecture"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fing-group-expert-lead-customers-data-architecture"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ing-group-expert-lead-customers-data-architecture\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fing-group-expert-lead-customers-data-architecture"}]}