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Location
In office (Brussels)
Employment
Part-Time

First seen by Alion on Aug 6, 2026. ING Group scores B on the Alion truth index.

Overview
Company
Impact
Profile match
ING is a Dutch banking group formed in 1991 by the merger of the postal bank NMB Postbank and the insurer Nationale-Nederlanden, and it was among the first large banks to build a direct, branch-light retail model. It serves retail customers in the Netherlands, Belgium, Germany, Poland, Spain and several other markets through mobile-first banking, and runs a substantial wholesale bank covering lending, transaction services and financial markets for corporate clients. Headquartered in Amsterdam and listed on Euronext, the group divested its insurance operations after the financial crisis to focus on banking.

HR Change & Experience Intern

3-6 months, flexible depending on university requirements

What you will do

  • Develop a collaborative HR platform for Business Evolutions, using SharePoint as the main environment.

  • Improve the stakeholder experience by making information easier to find,understandand use.

  • Create clear navigation, pagestructuresand content flows for different stakeholder groups.

  • Organisetemplates, documents, FAQs, processguidanceand communication materials.

  • Build practical toolkits that support managers, HRBPs,employeesand the Job-to-Job team.

  • Gather stakeholder input and feedback to continuously improve the platform and materials.

Expected deliverables

Collaborative platform

A SharePoint-based platform with clear pages,navigationand collaboration spaces.

Stakeholder experience flow

A structured overview of what each stakeholder needs throughout the Business Evolution process.

Communication & guidance toolkit

Templates, FAQs, guidancepagesand practical communication materials.

Content structure

Organiseddocument libraries, contentcategoriesand ownership recommendations.

Improvement roadmap

Recommendations to further improve the platform,contentand stakeholder experience.

Who we are looking for

We are looking for a proactive student who enjoys improving how people experience change. You are structured,communicativeand interested in digital tools that make collaboration easier.

Preferred study background

  • Human Resources
  • Communication
  • Business Management
  • Digital Transformation
  • Information Management
  • OrganisationalPsychology
  • Business Engineering

Skills and interests

  • Interest in stakeholder experience and change
  • Strong written and visual communication skills
  • Able to structure complex information
  • Interest in SharePoint and Microsoft 365
  • Proactive and hands-on mindset
  • Comfortable working with different stakeholders

What you will learn

  • HR changemanagement
  • Stakeholder experiencedesign
  • SharePointOnline
  • Digitalcollaboration
  • Communicationtoolkits
  • Knowledgemanagement
  • Employeeexperience
  • Content governance

Why join?

This internship gives you the opportunity to work at the intersection of HR, change,peopleexperience and digital collaboration. You will develop a practical platform that helps stakeholders navigate Business Evolutions in a clearer, morestructuredand more human way.

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