Product Manager - Core Banking @ ING Hubs Ro

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

As Product Manager for Core Banking, your responsibilities spread around the entire life cycle of the Core Banking (the product), starting from vision and strategy, defining the product roadmap to planning and overseeing the product delivery (development and support activities). You have end-to-end view on purpose and ultimately the realization of the work, making sure promises are kept, maximizing the value delivered to the customers, while adhering to legal, risk and compliance requirements of the bank.

Your Day-to-Day

• Build excellent relationships with stakeholders, to properly understand the business vision and strategy, their detailed needs and establish realistic delivery and support objectives;
• Delivers customer-centric solutions. For example, uses customer feedback and data to drive continuous improvement; creates an environment in which team members feel a strong sense of ownership and accountability toward creating the best possible customer experience;
• Build own vision and roadmap, based on customer needs, technical improvements and domain long term strategy;
• Align the priorities with the stakeholders and make sure they’re visible to the delivery team, as well;
• Ensure purpose and clarity for the squad, share vision, strategy and value (why);
• You are accountable for effective backlog management: create, prioritize and update the backlog, and make sure it is properly refined. Assist with the elaboration/refinement of the requirements to ensure they are granular enough for the squads to deliver within a sprint;
• Updates stream roadmap timelines due to changes in sprint plannings after discussion with project lead;
• Organize all delivery and support activities to ensure the SLAs and KPIs agreed are met;
• Create short term forecasts based on squad performance / velocity;
• Continuously take initiative to improve the way of working (WoW) and the collaboration with / within your squad. You frequently align with the Product Lead, Chapter Leads, IT Area Leads and other Product Managers;
• Participates to Core Banking Services product owners’ meetings / workshops / alignments;
• Drive the squad in an Agile environment. Host/manage Agile ceremonies, such as stand-up, sprint planning, review and retrospective, focusing on deadlines and goals of the product and product release plan;
• Offers feedback and aligns with the chapter leads for the appraisal of people in the squad.

What you bring to the team

Experience: At least 3 years of experience in a Product Owner or Product Manager role, preferable in an Agile environment

Tech stack/ knowledge:

• Strong stakeholder management capability;
• Willing to explore new ideas & initiatives;
• Creative mindset;
• Familiar with Software Development Life Cycle and IT Processes;
• Product- and/or Project Management skills, including presentation and reporting skills;
• Eagerness to learn and improve;
• As a plus, prior experience in building / delivering an IT Service within Banking industry;
• Experience in working with Microsoft technologies.

Foreign languages: English (advanced)

Education: Bachelor / Master’s degree (Business and/or Banking, Technical studies).

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