{"id":202737,"url":"https://alion.io/job/ing-group-senior-it-engineer-contractor","title":"Senior IT Engineer – CONTRACTOR","company":{"id":3744,"name":"ING Group","domain":"ing.com","url":"https://alion.io/company/ing","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":107,"ghost_share":0.009,"stale_share":0.776,"repost_share":0.028,"time_to_fill_p50_days":28,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":79,"max":102,"currency":"USD","period":"hour","gross":null,"usd_annual":204000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-04T19:34:44Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-28T19:40:24Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Tech | Core Banking Platform | Senior IT Engineer - CONTRACTOR | New York\nAbout ING:\nIn the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.\nWhen you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.\nWe give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.\nSound like the kind of place you’d feel at home? We’d love to hear from you.\nAbout the position: \nING is looking for a Senior IT Engineer - Core Banking Platform to support and operate critical core banking services for the US market. This role is focused on the engineering, operation, and continuous improvement of a business-critical core banking platform, with responsibility for production stability, operational readiness, and service reliability. The successful candidate will provide technical expertise across application operations, platform support, incident resolution, and continuous service improvement within a business-critical banking environment.\nThe role combines platform engineering, production operations, technical investigation, operational controls, and banking domain knowledge.\nThe engineer will support account management services, banking products, payment and settlement processing, end-of-day activities, and critical operational controls within a mission-critical banking environment. The primary expectation is strong IT engineering capability, analytical problem-solving skills, and experience supporting business-critical applications in a production environment.\nAbout the department:\nYou will be part of the Global Account Management and Core Banking Technology area supporting the US banking landscape. You will collaborate with teams across the United States, the Netherlands, Belgium, India, and the Philippines to ensure reliable operation of core banking services and support future business growth. This role requires close collaboration with business users, operations teams, product specialists, vendors, and technology teams to maintain stable and resilient banking services.\nResponsibilities:\nPlatform Operations & Production Support\nProvide L2/L3 support for production incidents and operational issues.\nInvestigate service disruptions and perform root cause analysis.\nSupport release, deployment, and change management activities.\nMonitor platform stability, performance, and operational readiness.\nMaintain operational procedures, runbooks, and support documentation.\nCoordinate issue resolution across application, database, infrastructure, vendor, and business teams.\nParticipate in major incident and problem management activities.\nBanking Platform Engineering\nSupport account management and banking product services.\nInvestigate and resolve both technical and functional issues related to account management, banking products, payments, and settlement services.\nSupport current accounts, savings accounts, overdrafts, interest processing, and related banking services.\nAnalyze business and system issues across product configuration, transaction processing, and operational workflows.\nDevelop expertise in supported banking products and processes to independently troubleshoot and resolve operational and functional incidents.\nCollaborate with business, operations, and engineering teams to deliver sustainable solutions and service improvements.\nPayments & Settlement Services\nSupport payment processing and settlement-related services.\nInvestigate payment exceptions and settlement issues.\nDevelop knowledge of US payment networks and settlement processes.\nSupport operational, reporting, and regulatory-related requirements.\nContribute to future payment modernization initiatives, including real-time payment capabilities.\nTechnical Engineering & Troubleshooting\nPerform SQL-based investigation and analysis.\nInvestigate application logs, databases, interfaces, and transaction flows.\nSupport Linux-based application environments.\nTroubleshoot REST API, SOAP, and integration-related issues.\nSupporting technical improvements and automation initiatives where beneficial.\nContinuous Improvement\nImprove monitoring, alerting, and operational controls.\nEnhance platform supportability and operational efficiency.\nContribute to technical documentation and knowledge management.\nSupport engineering and platform improvement initiatives.\nDevelop expertise in supported banking applications and business processes.\nQualifications and Competencies\nBachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.\nMinimum 5 years of relevant IT engineering, application operations, or production support experience.\nExperience supporting regulated, complex enterprises and business-critical applications.\nStrong SQL troubleshooting and analytical skills.\nWillingness to learn new technologies, platforms, and banking processes.\nLinux or Unix platform experience.\nExperience in Incident, Problem, and Change Management.\nExperience troubleshooting APIs, integrations, and distributed systems.\nStrong communication and stakeholder management skills.\nAbility to work independently and manage priorities in a production environment.\nPreferred\nBanking or financial services technology experience.\nExperience supporting transaction processing platforms.\nKnowledge of current accounts, savings accounts, and banking operations.\nUnderstanding of payment processing and settlement services.\nExperience supporting end-of-day activities and operational controls.\nREST API and SOAP integration experience.\nExperience with core banking platforms such as Finacle, Temenos, FLEXCUBE, FIS, Fiserv, or similar systems.\nOracle database experience.\nJavaScript or scripting experience.\nExperience supporting regulatory or operational reporting processes.\nExposure to Azure DevOps or similar tooling.\nHourly Rate: $79-102\nING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.\nING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.","description_format":"text","description_chars":7189,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-04T19:34:44Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.483,"p_room":0.36,"age_days":53,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":204000,"is_top_pay":true},"html_url":"https://alion.io/job/ing-group-senior-it-engineer-contractor","json_url":"https://alion.io/job/ing-group-senior-it-engineer-contractor.json","meta":{"generated_at":"2026-10-28T22:03:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3744},"rest":"https://alion.io/mcp/rest/get_company?id=3744"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fing-group-senior-it-engineer-contractor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fing-group-senior-it-engineer-contractor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fing-group-senior-it-engineer-contractor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ing-group-senior-it-engineer-contractor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fing-group-senior-it-engineer-contractor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":202737}},{"tool":"search_jobs","arguments":{"company":"ing.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":202737},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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