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Location
Remote/Hybrid (Amsterdam, Netherlands)
Seniority
Staff
Employment
Full-Time
Overview
Company
Impact
Profile match
ING is a Dutch banking group formed in 1991 by the merger of the postal bank NMB Postbank and the insurer Nationale-Nederlanden, and it was among the first large banks to build a direct, branch-light retail model. It serves retail customers in the Netherlands, Belgium, Germany, Poland, Spain and several other markets through mobile-first banking, and runs a substantial wholesale bank covering lending, transaction services and financial markets for corporate clients. Headquartered in Amsterdam and listed on Euronext, the group divested its insurance operations after the financial crisis to focus on banking.

As Tribe Lead Global Infrastructure Data Centres, you will lead the transformation of ING’s global hosting in our data centres and edge footprint, creating a more resilient, secure and standardised infrastructure platform that supports innovation across the bank. This is a unique opportunity to influence enterprise-wide strategy, drive large-scale change and leave a lasting impact on ING’s global technology landscape.

The team

You will form part of the Global Infrastructure management team. Global Infrastructure is the technology backbone of ING, providing the platforms, networks, cloud services, and core technology foundations that power digital banking across the world. Automation & Orchestration sits at the heart of this landscape, defining how infrastructure is designed, automated, secured, and operated at scale.

You will lead a global tribe of around 173 engineers and technology leaders. The tribe is responsible for ING’s hosting environments in our data centres and edge facilities worldwide, providing the secure, resilient and scalable environments that underpin critical banking services. Working closely with senior stakeholders across technology, architecture, risk and operations, you will lead major convergence, automation and resilience initiatives while fostering a culture of ownership, collaboration, learning and engineering excellence.

Roles & Responsibilities

In this role, you will shape ING’s global data centre strategy and ensure the bank has a resilient and future-ready infrastructure foundation.

  • Leading the enterprise-wide vision and roadmap for data centre and edge capabilities, aligning business ambitions, resilience requirements and technology strategy.

  • Driving global standardisation and convergence, reducing complexity and creating a modern, efficient and scalable physical infrastructure footprint.

  • Creating reusable, automated data centre services that accelerate delivery, improve operational efficiency and support innovation at scale.

  • Overseeing portfolio priorities, investment decisions, financial performance, risk management and

  • regulatory compliance across the domain.

  • Building strong partnerships across countries and infrastructure domains to align demand, capacity

  • planning and strategic priorities.

  • Embedding a product-led operating model across infrastructure services, ensuring platforms are managed through clear customer outcomes, adoption measures, value creation and lifecycle accountability.

  • Developing high-performing engineering teams, strengthening capability, engagement and long-term organisational effectiveness.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. To succeed in this role, you bring:

Leadership Profile

  • Strategic thinker with a strong external perspective and a proven ability to turn vision into results

  • Trusted and influential leader who drives alignment across diverse stakeholders, builds strong partnerships, and mobilises people towards common goals

  • Developer of talent and builder of strong, inclusive teams that consistently perform and grow.

  • Courageous decision-maker who thrives in complexity and drives progress with clarity and confidence.

  • Accountable leader who combines commercial acumen with a relentless focus on customer, people and business outcomes.

  • Leader who leads with courage, integrity, and accountability, especially during periods of change and complexity.

  • Authentic role model who leads with integrity, self-awareness, and a genuine commitment to learning and continuous improvement

  • Creates an environment where people feel engaged, valued and empowered to succeed.

Competencies & Skills

  • Bring deep experience leading large-scale infrastructure, cloud, platform engineering, or technology

  • operations organisations in complex international environments.

  • Use data and insights to drive decisions, assessing complex information, identifying trends and

  • opportunities, and turning analysis into clear actions and measurable outcomes.

  • Lead large-scale technology transformation, managing change effectively while maintaining service

  • stability, performance and business continuity.

  • Champion secure and resilient technology environments, ensuring infrastructure solutions meet regulatory, compliance, risk and cyber security requirements.

  • Demonstrate strong commercial and financial acumen, making informed investment decisions, managing budgets effectively and optimising technology spend to maximise value.

  • Drive strategic planning and execution, anticipating future technology needs and building roadmaps that strengthen organisational capability and readiness.

  • Adapt quickly to emerging technologies and changing business needs.

  • Excellent written and verbal communication skills in English.

Technical Skills

Functional emphasis: Physical/hosting infrastructure strategy, edge footprint, capacity alignment, standardisation and resilient hosting foundations.

  • Data centre infrastructure: power, cooling, racks, structured cabling, physical security and capacity planning

  • Hosting architecture: data centre, co-location, regional hosting footprint and workload placement principles.

  • Resilience engineering: redundancy tiers, fault domains, site failover, disaster recovery and availability zones.

  • Physical-to-digital integration: linking facility capacity to compute, storage, network and platform demand.

  • Edge infrastructure: edge-site design, distributed hosting, remote operations and lifecycle governance.

  • Data centre automation: DCIM, inventory, provisioning interfaces and service orchestration concepts.

  • Sustainability and efficiency: power utilisation, cooling efficiency and environmental constraints.

  • Hardware lifecycle: refresh cycles, standard builds, supplier dependency, asset management and decommissioning.

Note: Tribe Lead level technical fluency - intended for direction-setting, architectural challenge, risk governance, investment steering and senior engineering leadership; not a hands-on engineer requirement

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

  • 25-28 vacation days depending on contract

  • Pension scheme

  • 13th month salary

  • 8% Holiday payment

  • Hybrid working

  • Personal growth and challenging work with endless possibilities

  • An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?

Please visit our Frequently Asked Questions section to find some answers on questions you might have.

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

This vacancy is part of the Global Infrastructure Organisational change. The related Request for Advice (RfA) submitted to the Works Council Tech on 8 July 2026 is currently under review of which this newly created position is an integral part.

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