{"id":4256216,"url":"https://alion.io/job/ingersoll-rand-service-engineer-2","title":"Service Engineer","company":{"id":2208189,"name":"Ingersoll Rand","domain":"irco.com","url":"https://alion.io/company/irco-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hirakata, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T08:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-13T14:24:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Position Summary\nThe Air Treatment Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of air treatment equipment-including compressed air dryers, filtration systems, purification units, and monitoring/testing devices-at customer sites across Japan. This role ensures equipment reliability, optimal performance, and high customer satisfaction while supporting the broader sales and service organization.\nKey Responsibilities\nA. Installation & Commissioning\nInstall and commission air treatment systems (filters, dryers, purification units) according to manufacturer procedures and safety standards.\nConduct start-up testing, calibration, and system verification.\nProvide on-site training to customers on equipment operation and maintenance.\nB. Preventive & Corrective Maintenance\nPerform scheduled preventive maintenance, including filter replacements, system cleaning, leak checks, and performance inspections.\nDiagnose system issues and perform corrective repairs with minimal downtime.\nDocument all maintenance activities and service findings in service reports.\nC. Testing & Diagnostics\nConduct air quality testing (e.g., particle counts, oil content, dew point, ISO/JIS compliance checks).\nOperate and maintain test instruments and data loggers.\nProvide accurate test results and technical recommendations to customers and internal teams.\nD. Technical Support & Customer Service\nRespond to customer inquiries and provide on-site/remote troubleshooting guidance.\nWork closely with sales teams to support technical evaluations, equipment audits, and upgrade proposals.\nMaintain a high level of professionalism and customer service standards.\nE. Parts, Tools & Documentation Management\nEnsure proper handling of spare parts, tools, and service inventory.\nMaintain accurate service records, test results, field reports, and CRM updates.\nFollow all safety, compliance, and quality protocols.\nF. Continuous Improvement & Collaboration\nProvide feedback to engineering and product management regarding product performance, failure trends, and customer needs.\nParticipate in training programs to stay updated on new technologies, tools, and procedures.\nSupport internal projects, field trials, and product demonstrations as needed.\nQualifications Required\nTechnical diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics, or related engineering fields.\n2+ years of service experience in industrial equipment, compressed air, HVAC, filtration, or similar fields.\nAbility to read technical drawings, wiring diagrams, and service manuals.\nStrong troubleshooting, mechanical, and electrical diagnostic skills.\nNative-level Japanese; basic English preferred for manuals, training, and internal communication.\nValid driver’s license and willingness to travel frequently within Japan.\nKey Competencies\nStrong technical and analytical skills\nCustomer-focused mindset\nProblem-solving and root-cause analysis\nSafety-first attitude\nClear communication and interpersonal skills\nAbility to work independently and manage field schedules\nAttention to detail and quality","description_format":"text","description_chars":3109,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false},{"language":"English","level":"Elementary (A1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-13T14:14:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-11-13T17:11:14Z"},"pay":null,"html_url":"https://alion.io/job/ingersoll-rand-service-engineer-2","json_url":"https://alion.io/job/ingersoll-rand-service-engineer-2.json","meta":{"generated_at":"2026-11-13T17:11:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34358,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2208189},"rest":"https://alion.io/mcp/rest/get_company?id=2208189"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fingersoll-rand-service-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fingersoll-rand-service-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fingersoll-rand-service-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ingersoll-rand-service-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fingersoll-rand-service-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4256216}},{"tool":"search_jobs","arguments":{"company":"irco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4256216},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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