{"id":3488337,"url":"https://alion.io/job/ingram-content-group-business-systems-analyst-library-services","title":"Business Systems Analyst (Library Services)","company":{"id":4521,"name":"Ingram Content Group","domain":"ingramcontent.com","url":"https://alion.io/company/ingram-content-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Vergne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65224,"max":82466,"currency":"USD","period":"year","gross":null,"usd_annual":82466},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-29T19:47:50Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-04T17:56:27Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Ingram Content Group (ICG) is hiring for a Business Systems Analyst (Library Services) to contribute to our team in LaVergne, TN just outside Nashville. In this role, you will collaborate with stakeholders and IT to breakdown business processes into solutions that are scalable and flexible to support Ingram Library Services’ changing needs. You’ll use agile practices to document and communicate change management. Part of your responsibility will be to manage projects and IT changes to ensure strategic alignment, successful completion, and on-going success. You will be expected to develop a deep understanding of current systems and processes. As the Business Systems Analyst, you’ll create detailed technical specifications for bug fixes, application enhancements, and new application features. You’ll also participate in defining functional requirements via interaction with various areas of the business. In addition, you will act as the internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance.\nIngram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.\nRequired Qualifications:\nBachelor’s degree in Business, Computing, Digital Media or related field OR directly related year for year experience \n1 year of experience in business analysis, applications \nPreferred Skills:\nExperience working with JIRA, Zendesk or related software systems\nKey Responsibilities:\nCollaborate across teams to create shared understanding of the problem to be solved \nAssists in translating business requirements into technical requirements, including scope definition, detail, and process flows \nDocuments functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings \nAssists in QA testing as needed, ensuring that the business requirements defined in the analysis phase are met by the new or changed process or system. \nActs as first level of support for questions surrounding performance, business logic and data related to ipage and Ingram supported order formats \nMonitor performance and report on success \nHiring Salary Range: $65,224 - $82,466. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.\n Perks/Benefits:\nA highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.15 vacation days & 12 sick days accrued annually and 3 personal days\n401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more\nWellness program with access to onsite gym and basketball court for associates\n\nEncouraged continued education with our tuition reimbursement program\nFinancial and in-kind opportunities to engage with non-profits in your communityCompany match program for United Way donations\nVolunteer opportunities and in-kind drives for non-profits throughout the year\n\nTake breaks or brainstorm in our game room with ping pong & foosball\nCasual Dress Code\nThe world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.\nEOE-Race/Gender/Veterans/Disabled\nWe participate in EVerify.\nEEO Poster in English \n EEO Poster in Spanish","description_format":"text","description_chars":4713,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Books","Wholesale"],"lifecycle":[{"event":"open","at":"2026-10-29T22:28:02Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":18,"reasons":["conf:2","velocity","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":82466,"is_top_pay":true},"html_url":"https://alion.io/job/ingram-content-group-business-systems-analyst-library-services","json_url":"https://alion.io/job/ingram-content-group-business-systems-analyst-library-services.json","meta":{"generated_at":"2026-11-04T20:36:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31823,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4521},"rest":"https://alion.io/mcp/rest/get_company?id=4521"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fingram-content-group-business-systems-analyst-library-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fingram-content-group-business-systems-analyst-library-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fingram-content-group-business-systems-analyst-library-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ingram-content-group-business-systems-analyst-library-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fingram-content-group-business-systems-analyst-library-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3488337}},{"tool":"search_jobs","arguments":{"company":"ingramcontent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3488337},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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