{"id":1652698,"url":"https://alion.io/job/ingram-content-group-operations-supervisor-3rd-shift","title":"Operations Supervisor - 3rd Shift","company":{"id":4521,"name":"Ingram Content Group","domain":"ingramcontent.com","url":"https://alion.io/company/ingram-content-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Vergne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2843},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T17:17:07Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T23:57:12Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in La Vergne, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices.\nWant to join a key team that helps the world read?\nAt Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our operations environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.\nThe world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!\nSchedule:\nSunday-Thursday 10:30PM to 7AM\nWhat You’ll Need:\nHS Diploma or GED\n3 years’ experience in a fast paced, high-volume warehouse or related industry environment\n2 + years of leadership experience\n6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard\nPreferred Skills:\nProven ability to adapt quickly in a fast-paced environment.\nStrong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management.\nSelf-motivated and independently driven to achieve goals and solve problems.\nCollaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments.\nDemonstrated ability to maintain high morale and foster a positive workplace culture.\nWhat You’ll Do:\nIdentify, organize, plan and allocate resources\nAcquire and analyze relevant information about shift performance indicators\nIdentify issues/processes that deviate from standards and take necessary action\nEngage associates assigned to the area\nMaintain appropriate Payroll records, including daily input in KRONOS\nProvide input into Operations related status reports and use standardized reports\nInterview and select associates for hire and/or promotion\nTrain or oversee the training of newly hired associates\nConduct or oversee process update training of all associates as changes are implemented\nAnalyze staffing needs and delegate work based on volume requirements in assigned departments.\nIssue progressive counseling (up to including termination) to associates for performance below minimum expectations\nHiring Salary Range: $75,840k - $95,891k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.\n Perks/Benefits:\nA highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.15 vacation days & 12 sick days accrued annually and 3 personal days\n401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more\n\nEncouraged continued education with our tuition reimbursement program\nFinancial and in-kind opportunities to engage with non-profits in your communityCompany match program for United Way donations\nVolunteer opportunities and in-kind drives for non-profits throughout the year\n\nCasual Dress Code\nThe world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.\nEOE-Race/Gender/Veterans/Disabled\nWe participate in EVerify.\nEEO Poster in English \n EEO Poster in Spanish","description_format":"text","description_chars":5158,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Books"],"lifecycle":[{"event":"open","at":"2026-10-02T00:43:23Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.819,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-05T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/ingram-content-group-operations-supervisor-3rd-shift","json_url":"https://alion.io/job/ingram-content-group-operations-supervisor-3rd-shift.json","meta":{"generated_at":"2026-10-06T01:54:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2800,"day_limit":5000,"remaining_today":2200,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4521},"rest":"https://alion.io/mcp/rest/get_company?id=4521"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fingram-content-group-operations-supervisor-3rd-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fingram-content-group-operations-supervisor-3rd-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fingram-content-group-operations-supervisor-3rd-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ingram-content-group-operations-supervisor-3rd-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fingram-content-group-operations-supervisor-3rd-shift"}]}