{"id":1531015,"url":"https://alion.io/job/ingram-content-group-operations-team-lead-large-pack-1st-shift-2","title":"Operations Team Lead, Large Pack - 1st shift","company":{"id":4521,"name":"Ingram Content Group","domain":"ingramcontent.com","url":"https://alion.io/company/ingram-content-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jackson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2726},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T14:45:51Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-22T02:16:51Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Ingram Content Group (ICG) is hiring for Operations Team Lead to contribute to our Operations team in Jackson, TN. An Operations Team Lead supports all operational and administrative activities required to run an operating department of major production environment. Serves as the lead person overseeing department or activity workflow. Acts as in leadership capacity in absence of the Supervisor.\nWant to join a key team that helps the world read?\nAt Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.\nThe world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!\nPay: $23.25 up DOE\nSchedule:\nMonday-Friday 6am-2:30pm *OT when required\nRequired Qualifications:\nHS Diploma or equivalent\n1-year experience with PC based applications\n1 year work experience in a warehouse operations environment\n6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.\nKey Responsibilities:\nTrains and develops hourly associates.\nActs as the department contact for all production systems issues and questions.\nProvides direction and leadership to associates.\nIdentifies, communicates, and ensures all quality and productivity standards are met within the department.\nResearch issues, problems, or concerns and recommends solutions.\nMeets customer requests, deadlines, commitments, and quality standards in a timely manner.\nPlans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.\nCoordinates with other departments on workflow activities.\nAssist in administering policy and payroll activities.\nThis list is not exhaustive.\n Perks/Benefits:\nA highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.10 vacation days & 10 sick days accrued annually and 3 personal days\n401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more\n\nEncouraged continued education with our tuition reimbursement program\nFinancial and in-kind opportunities to engage with non-profits in your communityCompany match program for United Way donations\nVolunteer opportunities and in-kind drives for non-profits throughout the year\n\nCasual Dress Code\nThe world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.\nEOE-Race/Gender/Veterans/Disabled\nWe participate in EVerify.\nEEO Poster in English \n EEO Poster in Spanish","description_format":"text","description_chars":4082,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Books"],"lifecycle":[{"event":"open","at":"2026-09-30T16:17:50Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.723,"p_room":0.55,"age_days":20,"expected_fill_days":18,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/ingram-content-group-operations-team-lead-large-pack-1st-shift-2","json_url":"https://alion.io/job/ingram-content-group-operations-team-lead-large-pack-1st-shift-2.json","meta":{"generated_at":"2026-10-22T03:25:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3213,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4521},"rest":"https://alion.io/mcp/rest/get_company?id=4521"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fingram-content-group-operations-team-lead-large-pack-1st-shift-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fingram-content-group-operations-team-lead-large-pack-1st-shift-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fingram-content-group-operations-team-lead-large-pack-1st-shift-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ingram-content-group-operations-team-lead-large-pack-1st-shift-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fingram-content-group-operations-team-lead-large-pack-1st-shift-2"}]}