{"id":2874399,"url":"https://alion.io/job/ingram-micro-financial-services-operations-executive-apac-2","title":"Financial Services Operations Executive (APAC)","company":{"id":653,"name":"Ingram Micro","domain":"ingrammicro.com","url":"https://alion.io/company/ingram-micro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":58,"ghost_share":0,"stale_share":0.914,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Petaling Jaya, Malaysia","Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4596},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-19T20:51:37Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T11:18:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nJob Description:\nIngram Micro is a leading technology company for the global information technology ecosystem.\nWith the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.\nOur market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.\nWe are seeking a proactive and detail-oriented Financial Services Operations Executive (APAC) to support the continued growth of Ingram Micro Financial Solutions (IMFS) across the Asia Pacific region.\nBased in Kuala Lumpur and reporting directly to the APAC Lead, Structured Finance & Funder Relationships, this role provides operational support to the regional IMFS business and plays a key role in ensuring financing transactions are executed efficiently across APAC. The role supports financing opportunities across Singapore, ANZ, India and Malaysia, while providing operational support to other APAC markets as required.\nThis position sits within the Finance function and offers the opportunity to work with regional stakeholders, funding partners and internal teams to support the operational success of IMFS across APAC.\nKey Responsibilities\nSales Operations & Pipeline Management\nPartner with IMFS Business Managers across Singapore, ANZ and India to manage financing opportunities throughout the transaction lifecycle while maintaining accurate CRM records, pipeline data and deal milestones.\nOwn the integrity of the regional financing pipeline by ensuring CRM opportunities are accurately maintained and aligned with business reporting requirements.\nMonitor financing opportunities and proactively engage stakeholders to ensure transactions progress in a timely manner.\nPrepare pipeline, funding and management reports while maintaining high standards of CRM data quality and reporting accuracy.\nDevelop financing collateral, customer presentations and sales enablement materials.\nDeal Execution & Regional Coordination\nCoordinate financing transactions between customers, resellers, funding partners and internal stakeholders to facilitate timely credit approvals, documentation and funding.\nReview financing documentation and liaise with customers, resellers and funding partners to obtain documentation required for customer onboarding, KYC, credit assessment and funding.\nSupport pre-screening of customer documentation to improve funding turnaround times.\nMonitor financing transactions through to funding and proactively resolve operational or documentation issues.\n\nRegional Credit & Finance Coordination\nWork closely with local Credit teams across APAC to facilitate customer onboarding, KYC requirements and customer credit line approvals.\nCoordinate with Credit, Finance, Sales Operations and other country teams to support financing transactions, customer invoicing, funding settlements, referral fee processing and other operational requirements.\nAssist with transaction reconciliations and resolve operational queries relating to financing transactions.\nAct as the regional coordination point between IMFS Business Managers, internal stakeholders and funding partners throughout the financing process.\nFunding Partner Operations\nSupport the APAC Lead, Structured Finance & Funder Relationships in the operational management of funding partner programmes and relationships.\nMonitor funding partner reporting, referral fee calculations, promotional programmes and documentation to ensure compliance and efficient funding execution.\nBuild and maintain effective working relationships with funding partners and internal stakeholders.\nEnd-of-Lease & Portfolio Management\nCoordinate end-of-lease activities with customers, resellers and funding partners, including lease extensions, equipment returns and fair market value (FMV) purchase options.\nTrack lease maturity dates and coordinate documentation and follow-up activities to support timely end-of-lease decisions.\nSupport reporting and portfolio management activities relating to financed assets throughout their lifecycle.\nProcess Improvement & Systems\nWork closely with the APAC Lead, Structured Finance & Funder Relationships to improve financing processes, systems, reporting and operational efficiency. \nSupport the implementation and enhancement of CRM, Xvantage and other business systems by providing operational input, participating in user acceptance testing (UAT) and identifying opportunities to streamline financing workflows. \nDevelop and maintain operational procedures, process documentation and best practices to support standardised IMFS operations across APAC. \nProvide operational support for financing opportunities across Malaysia and other APAC markets as required.\nSkills & Experience\nDiploma or Bachelor's degree in Business, Finance, Banking, Accounting or a related discipline.\nAt least 6 years' relevant experience in financial services operations, equipment finance, vendor finance, banking operations, leasing or commercial sales operations.\nExperience managing financing transactions throughout the transaction lifecycle, including customer onboarding, documentation, funding and end-of-lease activities.\nExperience working with funding partners, leasing companies or financial institutions would be highly regarded.\n Experience working with CRM platforms, business systems and operational reporting. Experience supporting system implementation, process improvement or user acceptance testing (UAT) would be advantageous.\nAdvanced proficiency in Microsoft Excel, Word and PowerPoint, with strong analytical, reporting and organisational skills.\nExcellent stakeholder management skills with the ability to engage customers, funding partners and cross-functional teams across multiple countries.\nAbility to manage multiple financing transactions while meeting deadlines in a fast-paced environment.\nWhat Success Looks Like\nSuccess in this role will be measured by the ability to deliver operational excellence across the IMFS business through accurate CRM and pipeline management, efficient execution of financing transactions, strong stakeholder collaboration, and continuous process improvement.\nThe successful candidate will be recognised for ensuring financing opportunities progress smoothly from origination through funding and end-of-lease, maintaining high standards of operational discipline and reporting, and contributing to the continued growth and scalability of IMFS across the Asia Pacific region.\nWhat's in It for You\nAt Ingram Micro, we encourage our people to think boldly while providing the support, flexibility and opportunities to build meaningful careers.\nThis role offers the opportunity to play a key role in the operational success of IMFS across the Asia Pacific region. Working closely with regional Business Managers, funding partners and cross-functional teams, you will help build scalable financing operations while contributing to process innovation, digital transformation, and the continued enhancement of CRM, Xvantage and other business systems.","description_format":"text","description_chars":7237,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"region"},{"name":"India","iso":"IN","kind":"region"},{"name":"Japan","iso":"JP","kind":"region"},{"name":"Australia","iso":"AU","kind":"region"},{"name":"Indonesia","iso":"ID","kind":"region"},{"name":"Malaysia","iso":"MY","kind":"region"},{"name":"New 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