Virtual Clinical Educator

InizioEngage has a long-standing partnership with Amgen, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

To deliver virtual or telephonic educational support toidentifiedpatients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated disease statein order tomeet all relevant standards as set by the company and Clinical Manager.

This is your opportunity to joinInizioEngage and represent a top biotechnology company!

WhyYou’llLove Working Here

We believe great people deserve great support-at work and beyond.That’swhy we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience,expertise, and impact

• Comprehensive benefits including medical, dental, and vision coverage;accruedpaid time off; 401(k) with company match; disability and life insurance; and paid maternity andpaternity leave

• Company-paid holidays so you can rest, recharge, and focus on what matters most

• Recognition programs, contests, and awards that celebrate your contributions

• Continuous growth opportunities through learning, leadership development, and career advancement support

• A collaborative culture where your ideas are valued and your work makes a difference

We’realso proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma - 2022, 2023, 2025

• Certified Great Place to Work® - 2021, 2023, 2025, 2026

Learn more:https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• To provide in-bound or outbound non-promotional disease state related educational support toidentifiedcustomers as directed by the client company

• Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique

• To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customersin accordance withclient procedures

• Ability to join frequent meetings and calls without disruption or disconnecting

• Conducting outbound medication adherence support to patients and or caregivers

• Enrolling patients/caregiver into educational seminars or providing resources toassistthem with finding local community resources or centers of care for their specialty or primary care disease

• Collecting demographic data and disposition for product, sample, reimbursementservicesand literature fulfillment

• Tomaintainexcellent quality and superior customer service while adhering to program talking points or scripts andleveragelive video conferencing software on the web/client specific websites as applicable

• To only use approved materials provided byInizioor by the client, without changing,copyingor distributing the materials

• To attend and complete all training courses and related competency assessments thatIniziorequires, toan appropriate standardand within a specifiedtimeframe

• Develop and strengthen relationships with key customers

• Tofacilitatethe development and provision of services across multiple healthcare sectors, asdeterminedby the Client orInizio

• To constantly consider new and innovative approaches that potentially develop new partnership opportunities

• Complete all required administrative responsibilitiesin a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports,emailsand time reporting

• Attend local and national meetings and/or conferences, as required, to keep abreast of plans,activitiesand developments and to exchange knowledge and experience within the Patient Solutions team

• Maintain all company equipment and materialsin accordance withcompany instructions

• Comply withallInizioPolicies and Procedures, along with all Client Policies and Procedures asrequired.

• Perform other duties asrequested.

What do you need for this position?

• Current US RN License

• Associates Degree/Bachelors/BSN or equivalentwork relatedexperience

• Preferred minimum of 3 years’ experience working in a specific disease state or related field

• Demonstrate effective and professional communication

• Excellent interpersonal skills with pleasant telephone manner and articulate phone voice

• Competency with Call Center Telephone Technology

• Demonstrable organizational skills

• A self-starter with high personal motivation

• Ability to manage multiple tasks

• Evidence of continual professional development and a desire to update professional knowledge base regularly

• Must have stable, reliable, high speed home internet.

• Must have a designated separate home office space that is quiet and away from distractions

The base pay range for this position is $25.20/hr - $46.80/hr. The final compensation offered to a successful candidate will bedeterminedby factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at:https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

The base pay range for this position is $25.20/hr - $46.80/hr. The final compensation offered to a successful candidate will bedeterminedby factors such as experience, skills, internal equity, and business needs.

Inizio Engage is committed to providing reasonable accommodationsin accordance withapplicable law.

Inizio Engagecomplies withapplicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Wherepermittedby applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates maysubmitrequests for reasonable accommodationin accordance withapplicable law to the Inizio Engage Talent Acquisition team.