{"id":2866349,"url":"https://alion.io/job/inkind-account-manager","title":"Account Manager","company":{"id":679603,"name":"inKind","domain":"inkind.com","url":"https://alion.io/company/inkind","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":142000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1468},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:51:57Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T01:08:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Role Summary:\nOur Account Manager is a proactive, collaborative post-Sales role who thrives on and will be responsible for building and maintaining strong, long-lasting partner relationships, ensuring customer satisfaction through retention, hold periodic business reviews, and identifying new business opportunities within existing accounts for their assigned territory. This role requires a blend of sales acumen, customer service skills, and strategic thinking.\nWho You Are:\nPassionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers\nA resilient achiever who is motivated by opportunities and embodies a hospitality mentality\nA strong communicator and relationship builder who is able to efficiently work with external stakeholders and internal teams\nAdaptive, organized, and a natural problem solver\nA tenacious relationship builder who is passionate about adding value to our partners \nResponsibilities/Essential Functions: \nIdentify and develop new business opportunities within existing accounts, including upselling and cross-selling additional products or services to meet business needs/targets.\nAct as a trusted partner and subject matter expert to existing and future restaurant partners\nUnderstand partner needs and business objectives to proactively and successfully identify and action on solutions that drive value and success.\nAct as a liaison between the partner and internal teams (e.g., Product, Support, Engineering) to resolve any issues or challenges promptly and effectively.\nStay up-to-date with industry trends, competitor activities, and new product offerings to better serve and advise partners.\nAccurately track and update communications in Salesforce in real time\nMinimum Qualifications:\n3+ years in a client-facing relationship management, operations, or support role, preferably in Hospitality, FinTech, or SaaS\nPossess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making\nDemonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs\nExperience with Salesforce, ServiceNow, or other CRM tools \nPreferred Qualifications:\nExperience working in or with restaurants or food-related entities/clients\nExperience in a start-up environment \nWork Environment:\nThe candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment\nThis position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas\nSome of our Benefits: \nGenerous PTO and company holiday policy + company paid Short Term Disability\n100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost\nChild Care Benefits and generous parental leave\nDog-friendly workspace in a secure building with great views of downtown Austin\nDaily lunches and snacks\nSalary: \n$85,000\nWho we are:\n inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.\nThrough the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.\nRooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.\n\ninKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.\nBy submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.","description_format":"text","description_chars":5080,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-10-19T17:49:34Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/inkind-account-manager","json_url":"https://alion.io/job/inkind-account-manager.json","meta":{"generated_at":"2026-10-22T01:50:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1127,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679603},"rest":"https://alion.io/mcp/rest/get_company?id=679603"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finkind-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finkind-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finkind-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inkind-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finkind-account-manager"}]}