{"id":1412264,"url":"https://alion.io/job/inkind-onboarding-specialist","title":"Onboarding Specialist","company":{"id":679603,"name":"inKind","domain":"inkind.com","url":"https://alion.io/company/inkind","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-28T16:38:13Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-22T11:11:08Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Role Summary:\nOur Onboarding Specialists are responsible for the training and stewardship of new restaurant partners to inKind’s platform. Ensuring a smooth product implementation and configuration helps set our partners up for success. The Onboarding Specialist will learn the restaurant's business goals and teach partners how to utilize inKind in a simple and effective way, acting as the main point of contact for our restaurant partner’s inquiries, issues, and feedback during the launch cycle.\nWho You Are:\nPassionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers\nA strong communicator who is able to efficiently work with external stakeholders and internal teams to quickly execute onboarding processes\nAn eager and enthusiastic learner who enjoys working within a team\nAdaptive, organized, and eager to learn new technologies and systems\nA natural problem solver and creative thinker \nResponsibilities/Essential Functions: \nCoordinate the onboarding and training of Restaurant Partners to inKind’s platform \nManage personal queue of new projects, new location requests, and maintenance requests\nServe as a subject matter expert on the implementation of inKind’s Restaurant Partner products and services \nWork cross-functionally with other departments to refine existing processes pertaining to the partner experience\nBuild relationships with external inKind partners to improve our implementation process for users\nMinimum Qualifications:\nBachelor’s Degree + 1 years of relevant experience\nExperience working with team collaboration and presentation tools such as Google Suite, Slack, Asana, Cordial, Keynote, etc.\nExperience with project management, account portfolio planning, and/or prioritization\nPreferred Qualifications:\nExperience working with restaurants or food-related entities/clients\nExperience working in a training or operational capacity is a plus\nWork Environment:\nThe candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment\nThis position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas\nSome of our Benefits: \nGenerous PTO and company holiday policy + company paid Short Term Disability\n100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost\nChild Care Benefits and generous parental leave\nDog-friendly workspace in a secure building with great views of downtown Austin\nDaily lunches and snacks\nSalary: \n$65,000-$75,000, DOE + Bonus\nWho we are:\n inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.\nThrough the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.\nRooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.\n\ninKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.\nBy submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.","description_format":"text","description_chars":4677,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-09-28T19:31:40Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.729,"p_room":0.75,"age_days":23,"expected_fill_days":27,"reasons":["conf:2","velocity","win:late","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":true},"html_url":"https://alion.io/job/inkind-onboarding-specialist","json_url":"https://alion.io/job/inkind-onboarding-specialist.json","meta":{"generated_at":"2026-10-22T13:58:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13371,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679603},"rest":"https://alion.io/mcp/rest/get_company?id=679603"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finkind-onboarding-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finkind-onboarding-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finkind-onboarding-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inkind-onboarding-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finkind-onboarding-specialist"}]}