{"id":1979887,"url":"https://alion.io/job/inmar-intelligence-client-success-manager-incentives","title":"Client Success Manager, Incentives","company":{"id":6967,"name":"Inmar Intelligence","domain":"inmar.com","url":"https://alion.io/company/inmar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Salem, United States","New York, United States","Chicago, United States","Cincinnati, United States","Boston, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":72734,"max":121224,"currency":"USD","period":"year","gross":null,"usd_annual":121224},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-06T22:51:38Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T11:28:04Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"With general direction from a manager, the Client Success Manager is responsible for driving strategy and execution of digital promotions on behalf of assigned CPG clients. In close coordination with a salesperson, the Client Success Manager works to meet and exceed client goals and revenue targets for digital promotions, while ensuring the client maintains a high level of satisfaction with the services and products that Inmar delivers.The Client Success Manager becomes a trusted, strategic advisor to the client, monitoring performance, making recommendations to optimize and refine their client's digital promotions portfolio, creating internal benchmarks and expectations, and working collaboratively with internal teams to help build upon, refine and improve the digital promotions suite of solutions.\nPrimary Accountabilities:\nInfluence\nWork closely with internal sales team on client digital promotions strategies, ongoing contract management, contract renewal and expansion opportunities\nDevelop recommendations and execute promotional programs that align with overall client KPIs and/or individual campaign goals\nmust be able to articulate and defend strategy\nCreate compelling client-ready assets to motivate and inspire stakeholders, focusing on the clear and concise communication of data-driven recommendations\nEstablish and develop trusted, long term relationships with assigned client(s)\nDevelop holistic view of clients’ business including in-depth knowledge of marketing plans, objectives, strategies, and challenges\nManage internal and external communications, garnering support and getting appropriate buy-in across teams\nWork with multiple departments at Inmar and the client (e.g., Sales, Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, etc.) to execute digital campaigns, understand trends of the business, identify and seize new opportunities to grow revenue, and resolve any potential issues\nStrategic\nDevelop and monitor campaign metrics to support efficient assessment and optimization of digital promotions, making informed and timely recommendations to enhance performance against client KPIs\nDeliver post-event analysis with holistic campaign recap and actionable insights and recommendations for future programs and opportunities\nMaintain expertise on industry trends, technology, best practices, and regulations of relevance to digital promotions\nObtain “expert” level understanding of Inmar’s solutions, while thoroughly understanding clients’ strategic goals and objectives translate how Inmar’s solutions align with those objectives\nEnsure the client understands the value of the services available and being received to ensure renewals with increased value to the company\nOperational\nMaintain and utilize current sales materials, as well as ongoing updates to products, tactics, features, etc.\nManage status tracking of estimates/proposals, currently live offers, purchase order and billing information, and reporting\nIn consultation with sales, ensure accuracy of Salesforce.com entries/opportunities\nIn collaboration with cross-functional teams, support development and refinement of product and sales materials (i.e. case studies)\nAdditional Responsibilities:\nPerforms other duties as assigned\nComplies with all policies and standards\nRequired Qualifications:\nBachelors in business, marketing, communications or a related field required\n1-3 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required\nExperience in data-driven strategic planning and data sources and visualization tools\nExperience with position marketing or digital media, preferred\nExperience with CPG manufacturers or Retailers, a plus\nDemonstrated experience in expanding business relationships in a highly competitive environment; ability to sell across products and a variety of different solutions; ability to discern the solution that is best for the customer and the value range they are willing to pay\nGood decision making, knowing when to leverage additional resources to move deals past obstacles\nProficient with Salesforce.com\nProficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports\nAbility to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.\nUse Hands to Handle Objects - Regularly\n\nReach with Hands or Arms - Regularly\n\nTalk or Hear and Read Instructions - Regularly\n\nStand, Kneel, or Stoop and Lift 20 Pounds - Occasionally\n\nView Items at a Close Range - Regularly\n\nRarely: Job requires this activity up to 25% of the time\nOccasionally: Job requires this activity between 25% - 50% of the time\nFrequently: Job requires this activity between 50% - 75% of the time\nConstantly: Job requires this activity more than 75% of the time\nIndividual Competencies\nAdaptable: Arrives at a conclusion based on previous experiences and good judgment.\n\nAccountability: Entire organization.\n\nInfluence: Function.\n\nTeamwork: Advanced communication skills used to lead a team.\n\nCommunication: Contributes to strategy for their team.\n\nProblem Solving: Completes routine and repetitive tasks where tasks are straightforward.\n\nInclusivity: Diagnoses issues using a systematic and methodical approach.\n\nBusiness Acumen: Gains support for ideas within the team.\n\nVision and Strategy: Division.\n\nAs an Inmar Associate, you:\nPut clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.\nTreat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.\nBuild collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.\nSet and attain achievable, yet aggressive, goals with a sense of urgency and accountability.\nUnderstand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.\nSupport a safe work environment by following safety rules and regulations and reporting all safety hazards.\nAt Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.\nEligible associates have access to:\nMedical, Dental, and Vision insurance\n\nBasic and Supplemental Life Insurance options\n\n401(k) retirement plans with company match\n\nHealth Spending Accounts (HSA/FSA)\n\nWe also offer:\nFlexible time off and 11 paid holidays\n\nFamily-building benefits, including Maternity, Adoption, and Parental Leave\n\nTuition Reimbursement and certification support, reflecting our commitment to lifelong learning\n\nWellness and Mental Health counseling services\n\nConcierge and work/life support resources\n\nAdoption Assistance Reimbursement\n\nPerks and discount programs\n\nPlease note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.\nAt Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:\n72,734.63 - 121,224.38 USD AnnualThe final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.\nDepending on the job level and role, it may include:\nAnnual discretionary bonuses through our Core Company Performance Bonus Plan\n\nEquity grants, sign-on bonuses, and other tailored incentive opportunities\n\nAdditional discretionary compensation, such as:\nGrowing Revenue Incentives\n\nCorporate or VIP Bonuses\n\nDeferred compensation opportunities\n\nThe actual annualized salary offered at the time of hire will be communicated in the candidate’s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.\nWe are an Equal Opportunity Employer, including disability/vets.\nRecruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.\nThis position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.","description_format":"text","description_chars":9996,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Life insurance","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Events","Advertising","Loyalty Programs","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-06T22:51:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 19 · green card filings: 3","filings_12m":19,"filings_prev_12m":12,"green_card_filings_12m":3,"median_offered_wage_usd":120227,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.89,"p_room":1,"age_days":7,"expected_fill_days":32,"reasons":["conf:13","velocity","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":121224,"is_top_pay":true},"html_url":"https://alion.io/job/inmar-intelligence-client-success-manager-incentives","json_url":"https://alion.io/job/inmar-intelligence-client-success-manager-incentives.json","meta":{"generated_at":"2026-10-14T14:01:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17195,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6967},"rest":"https://alion.io/mcp/rest/get_company?id=6967"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finmar-intelligence-client-success-manager-incentives"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finmar-intelligence-client-success-manager-incentives"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finmar-intelligence-client-success-manager-incentives"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inmar-intelligence-client-success-manager-incentives\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finmar-intelligence-client-success-manager-incentives"}]}