{"id":3080681,"url":"https://alion.io/job/innovation-group-application-support-specialist-mwd","title":"Application Support Specialist (m/w/d)","company":{"id":2291246,"name":"Innovation Group","domain":"innovation.group","url":"https://alion.io/company/innovation-9","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"C","score":64,"open_postings":10,"ghost_share":0.6,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stuttgart, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":81000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"GitLab","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-09T08:58:09Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-29T00:04:12Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":18},"description":"Innovation Group bietet den weltweit führenden Versicherern, Maklern, Fuhrparkbetreibern und Automobilherstellern umfassende operative Unterstützung und darüber hinaus vielfältige Expertendienstleistungen rund um das Schaden- und Kfz-Reparaturmanagement. Mit über 500 Mitarbeitenden schaffen wir digitale und individuelle Lösungen und ermöglichen es, Kfz-Schäden schnell und einfach abzuwickeln - ganz im Sinne unserer „Mission: Alles einfach leicht“. Als Unternehmen sind wir seit März 2023 durch Great Place to Work® Deutschland als einer der besten Arbeitgeber Baden-Württembergs ausgezeichnet worden. Um die Schadenwelt für alle Beteiligten noch freundlicher zu gestalten, suchen wir eine/n Application Support Specialist (m/w/d).\nAufgaben\n\n Analyse, Diagnose und Behebung von Störungen in unseren Applikationen sowie Sicherstellung eines stabilen Betriebs geschäftskritischer Anwendungen\n Bearbeitung und Nachverfolgung von Monitoring-Alerts sowie Sicherstellung eines zuverlässigen Anwendungsbetriebs\n Übernahme der Rolle als Subject Matter Expert (SME) für zentrale Anwendungen der Innovation Group und Ansprechpartner für interne Anwender\n Pflege und kontinuierliche Weiterentwicklung der Wissensdatenbank sowie Optimierung bestehender Supportprozesse\n Enge Zusammenarbeit mit Entwicklungs-, Infrastruktur-, Produkt- und internationalen Support-Teams zur Sicherstellung einer hohen Servicequalität\n Qualifikationen\nMindestens 3 Jahre Berufserfahrung im Application Support oder einer vergleichbaren Rolle, idealerweise in einem versicherungsnahen Umfeld\nGute Kenntnisse in Microsoft SQL Server und .NET sowie Erfahrung in der Installation, Konfiguration und Fehleranalyse von Software\nPraxiswissen im Umgang mit Cloud-Technologien, idealerweise Microsoft Azure, sowie mit Anwendungs- und Infrastruktur-Monitoring-Tools\nErfahrung in SQL-Scripting sowie idealerweise Kenntnisse in PowerShell, Bash oder einer vergleichbaren Programmiersprache\nKenntnisse von Windows-Betriebssystemen und IIS-Umgebungen; Erfahrungen mit Jira, Confluence, GitLab und ITIL-Prozessen sind von Vorteil\nAusgeprägte analytische Fähigkeiten, strukturierte Arbeitsweise sowie sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift\nBenefits\nWorkation\n\n30 Tage Urlaub\n\nSonderurlaubstage\n\nBetriebliche Altersvorsorge\n\nVermögenswirksame Leistungen (40 Euro)\n\nCorporate Benefits\n\nPluxee Benefits Card\n\nFahrradleasing\n\nMiet- und Leasingfahrzeuge\n\nGute Verkehrsanbindung\n\nZuschuss zum Deutschland-Jobticket\n\nMitarbeiterevents\n\nWeiterbildungszuschuss (bis 3.000 Euro)\n\nKostenlose Getränke\n\nVergünstigte Versicherungstarife\n\nHome-Office bis zu 4 Tage pro Woche\n\nSie fühlen sich angesprochen und erfüllen viele der genannten Anforderungen?\nWir freuen uns auf Ihre Bewerbung.\nInnovation Group GmbH\nRotebühlstraße 121\n70178 Stuttgart\nAnsprechpartner für Ihre Fragen:\n\nJasmin Schwarz\nHR-Referentin Recruiting\nTel: +49 (0) 711 66490 1092","description_format":"text","description_chars":2910,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-22T12:07:56Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.567,"p_room":0.9,"age_days":18,"expected_fill_days":29,"reasons":["conf:2","stale_co","win:mid"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/innovation-group-application-support-specialist-mwd","json_url":"https://alion.io/job/innovation-group-application-support-specialist-mwd.json","meta":{"generated_at":"2026-10-29T01:35:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2291246},"rest":"https://alion.io/mcp/rest/get_company?id=2291246"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finnovation-group-application-support-specialist-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finnovation-group-application-support-specialist-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finnovation-group-application-support-specialist-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/innovation-group-application-support-specialist-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finnovation-group-application-support-specialist-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3080681}},{"tool":"search_jobs","arguments":{"company":"innovation.group","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3080681},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}