{"id":1745887,"url":"https://alion.io/job/innovation-that-transforms-sre-aiops-engineer-cod-rn-dy","title":"SRE AIOps Engineer (cod: RN - DY)","company":{"id":3852970,"name":"Innovation that transforms","domain":"nybblegroup.com","url":"https://alion.io/company/nybblegroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"PeopleForce","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CloudFormation","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"LLM","optional":false},{"name":"New Relic","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-10-03T05:49:59Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-14T17:51:42Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Overview:\nWe are looking for an SRE AIOps Engineer to join our growing team and help build AI-powered automation and tools that streamline Site Reliability Engineering workflows. The ideal candidate will combine strong software development and automation skills with hands-on experience in SRE, DevOps, application support, and AI/LLM technologies.This position will operate in a dual capacity: designing and building Python-based automation, AI agents, and Infrastructure as Code solutions to reduce operational toil and improve incident management, while also providing specialized L2 triage for application-specific technologies, including Adobe Experience Manager (AEM) and other platforms.\nKey Responsibilities:\n•Design and implement AI/ML and LLM-based solutions to automate incident triage and enrichment, generate incident summaries and stakeholder updates, and recommend remediation actions using runbooks and historical data.Develop and maintain Python-based services, CLIs, and scripts to automate repetitive SRE tasks, execute runbooks, process logs, metrics, and events, and integrate with monitoring, ticketing, chat, and other external or internal tools.\nImplement and manage Infrastructure as Code solutions using technologies such as Terraform and CloudFormation for SRE tooling and observability.\nWork with SCOUT AI Tools and Atlassian ROVO to advance AI-driven operational capabilities.\nMeasure and improve operational performance through KPIs such as MTTR, MTTD, alert noise reduction, and on-call load.\nServe as an L2 point of contact for AEM Sites, AEM Assets, Adobe Target, and related integrations.\nValidate, categorize, and prioritize incoming tickets while assessing impact across pages, journeys, brands, and devices.\nPerform application triage by reviewing AEM error logs and author/publish status, checking dispatcher/CDN behavior and cache-related symptoms, and validating configuration and content changes.\nProvide L3 and engineering teams with detailed incident descriptions, impact analysis, reproduction steps, and relevant log extracts.\nPartner with content authors and marketing teams to diagnose content and publishing issues.\nMonitor health dashboards and alerts using tools such as Splunk, New Relic, AppDynamics, and AEM consoles to proactively identify anomalies.\nMaintain and improve runbooks, knowledge base articles, and standard operating procedures for common incident types.\nRecommend improvements to alerts, dashboards, and thresholds based on recurring issues and operational trends.\nRequired Qualifications:\n•4-8 years of experience in SRE, DevOps, or related roles, with a strong emphasis on automation and tooling.3-6 years of experience supporting CMS-based platforms, with hands-on Adobe Experience Manager (AEM) experience strongly preferred.\nStrong Python development skills, including experience building services, CLIs, integrations, and tests.\nExperience working with AI/ML/LLM tools and integrating AI capabilities into operational workflows.\nExperience with AI/LLM APIs and AI agents.\nProficiency with at least one major cloud platform such as AWS, Azure, or GCP.\nWorking knowledge of Infrastructure as Code technologies such as Terraform, CloudFormation, or CDK.\nAdvanced experience with monitoring and observability tools such as AppDynamics, Splunk, and New Relic.\nUnderstanding of AEM Sites, including pages, components, templates, and content hierarchy.\nFamiliarity with AEM authoring and publishing flows, workflows, DAM/Assets, and related application functionality.\nExperience diagnosing AEM application and content-related issues.\nStrong troubleshooting, analytical, and problem-solving skills.\nExcellent written and verbal English communication skills.\nAbility to explain technical findings clearly to both technical and non-technical stakeholders.\nComfortable working with distributed, cross-functional teams across multiple time zones.\nPreferred Qualifications:\n•Experience working with SCOUT AI Tools and Atlassian ROVO.Experience using AI assistants for log summarization, pattern identification, incident analysis, and incident reporting.\nExperience designing AI-powered operational tools and automation.\nExperience with Adobe Target and related AEM integrations.\nExperience working with global, always-on eCommerce platforms or other high-availability environments.\nExperience participating in on-call rotations and managing high-severity production incidents.\nWork Environment:\n•Participation in a 24x7 on-call rotation may be required, including evenings, weekends, and holidays.This role supports a global, always-on multi-brand eCommerce platform with executive-level visibility.\nThe successful candidate must be prepared to respond to high-severity incidents outside standard working hours.\nWhat We Offer:\n•Competitive salary and benefits package.Professional growth opportunities and continuous learning.\nA collaborative and innovative work environment.\n2 weeks PTO\nBirthday off\nSick leave\nStudy leave\nDiscounts platform\nConnectivity expenses\nAbout Us:\nNybble Group is a leading digital transformation consulting company and technology solutions provider with over 20 years of experience, dedicated to driving innovation and growth for our clients. Our people-first approach combines a deep passion for excellence with deep technology expertise to create transformative solutions that redefine customer experiences, systems, and business processes. Fueled by proven capabilities and an agile mindset, we challenge the status quo to solve real-world problems and deliver impactful digital transformation.","description_format":"text","description_chars":5590,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Professional Services","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-03T05:49:59Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":11,"expected_fill_days":19,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/innovation-that-transforms-sre-aiops-engineer-cod-rn-dy","json_url":"https://alion.io/job/innovation-that-transforms-sre-aiops-engineer-cod-rn-dy.json","meta":{"generated_at":"2026-10-14T17:53:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22951,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3852970},"rest":"https://alion.io/mcp/rest/get_company?id=3852970"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finnovation-that-transforms-sre-aiops-engineer-cod-rn-dy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finnovation-that-transforms-sre-aiops-engineer-cod-rn-dy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finnovation-that-transforms-sre-aiops-engineer-cod-rn-dy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/innovation-that-transforms-sre-aiops-engineer-cod-rn-dy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finnovation-that-transforms-sre-aiops-engineer-cod-rn-dy"}]}