{"id":3627818,"url":"https://alion.io/job/innovative-labs-account-manager","title":"Account Manager","company":{"id":3854491,"name":"Innovative Labs","domain":"innovativelabs.com","url":"https://alion.io/company/innovative-labs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false}],"status":"live","first_seen_at":"2026-11-02T18:23:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T16:36:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nAbout Innovative Labs\nWe are a leading maker of liquid dietary supplements, known for our innovation, strong R&D, and focus on quality. With our in-house team, we create custom liquid products for top wellness, nutraceutical, and food brands.\nAt Innovative Labs, we believe in teamwork and creativity. For over 15 years, we’ve helped brands bring new ideas to life with high-quality liquids, gels, purees, pastes, oils, and emulsions. Our modern facilities and dedicated team work together to make products that matter.\nHere, you’ll grow, learn, and be part of a team that’s always improving and moving forward.\nWhy You’ll Love Working Here\nYour Work Matters: Support the Brands People Use Every Day\nCollaborate & Create: Join a team that values fresh ideas, open communication, and teamwork\nGrow Your Career: We encourage curiosity, learning, and stepping up to new challenges\nSupportive Culture: Thrive in a workplace that values your contributions and well-being\nAbout the Job\nThe Account Manager at Innovative Labs is responsible for supporting the execution and lifecycle management of customer products manufactured by Innovative Labs. Operating within a contract manufacturing environment, this role serves as the day-to-day account leader for assigned products from pilot through commercialization and ongoing production. Additionally this role is responsible for proactively growing assigned accounts. The Account Manager ensures products remain aligned with manufacturing capabilities, and meet quality and regulatory requirements through strong cross-functional coordination and disciplined execution.\nWhat You’ll Do\nProduct Execution & Portfolio Support\nSupport the execution of customer-manufactured products from pilot through commercialization and routine production\nCoordinate timelines, deliverables, and dependencies to ensure successful manufacturing outcomes\nHelp customer service maintain up-to-date customer forecasts and lead out on annual budgeting and planning cycles\nOwn pricing elements including Variable Gross Maring (VGM), MOQ structures, and cost-related updates as directed\nEnsure customer demand aligns with internal manufacturing capabilities\nCross-Functional Coordination\nCoordinate with Operations, R&D, Quality, Regulatory, and Customer Service to support product execution\nTrack action items, risks, and open issues, escalating as needed\nParticipate in customer technical, operations, and pilot meetings\nSupport artwork, labeling, and packaging review to ensure compliance with SOPs and regulatory requirements for pilots and first production runs\nCustomer & Account Support\nPartner with Customer Service to support timely customer communication and execution\nProvide updates to customers regarding NPD, onboarding, and operational considerations\nSupport implementation and administration of customer supply agreements related to manufactured products\nProcess Discipline & Continuous Improvement\nMaintain accurate documentation and CRM (Monday) updates\nTrack portfolio metrics, timelines, and execution milestones\nIdentify opportunities to improve coordination, documentation, and execution processes\nFollow established portfolio management standards and best practices\nCompany Support\nSupport overall company objectives and team coverage as needed\nPerform other duties as assigned\nWhat Makes You a Great Fit\nMinimum of 2 years of experience in contract manufacturing, CDMO/CMO, or manufacturing-adjacent environments\nExperience supporting manufactured products through pilot, scale-up, or commercialization\nStrong organizational and communication skills\nAbility to identify opportunities for innovation and expanding existing accounts\nAbility to coordinate cross-functional teams and manage multiple priorities\nFamiliarity with GMP environments, quality systems, and regulatory requirements preferred\nPhysical Demands\nAbility to exert up to 40 pounds of force to lift, carry, push, or pull objects\nStanding, walking, bending, and repetitive motions\nManual dexterity\nAbility to communicate verbally and hear clearly\nThe Perks of Joining Our Team\nComprehensive health, dental, and vision coverage-plus a few weeks of paid parental leave when it matters most\nPaid time off and holidays to help you unwind and recharge\nReal opportunities to grow your skills and make an impact as we evolve\nA collaborative team that’s adaptable, supportive, and driven to succeed together\nA 401(k) retirement plan with company contributions to help you build your future\nReady to innovate with us?\nApply now and let’s build the future together!","description_format":"text","description_chars":4574,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Manufacturing","Contract Manufacturing","Medical Supplies & Consumables"],"lifecycle":[{"event":"open","at":"2026-11-02T20:14:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/innovative-labs-account-manager","json_url":"https://alion.io/job/innovative-labs-account-manager.json","meta":{"generated_at":"2026-11-06T18:22:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":680,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854491},"rest":"https://alion.io/mcp/rest/get_company?id=3854491"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finnovative-labs-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finnovative-labs-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finnovative-labs-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/innovative-labs-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finnovative-labs-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3627818}},{"tool":"search_jobs","arguments":{"company":"innovativelabs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3627818},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}