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Salary
$40k – $44k per year
Location
In office (Charlottesville)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match
Innovetive Petcare is a US veterinary partnership group that partners with and supports independent animal hospitals, handling business operations such as HR, finance, marketing and practice integration so that partner veterinarians can focus on medical care. Its network includes general practices such as Chowan Animal Hospital in Edenton, North Carolina, and Melrose Animal Clinic, as well as Dogwood Veterinary Specialty and Emergency, which runs a hospital in Marietta, Georgia and is opening a second in Dunwoody. It hires veterinarians, veterinary technicians and assistants, emergency and surgical support staff, receptionists and client service coordinators.

Emergency Veterinary Client Service Representative (CSR) - Virginia Veterinary Specialty & Emergency

Do you thrive in fast-paced environments and enjoy supporting people during stressful moments? Virginia Veterinary Specialty & Emergency is seeking a compassionate and detail-oriented Client Service Representative (CSR) to join our Emergency Department. This role is essential in providing exceptional customer service to pet owners while supporting our veterinary team in delivering critical care.

About the Role

As an Emergency Veterinary CSR, you’ll often be the first point of contact for clients and their pets. You will provide empathy, professionalism, and clear communication while ensuring smooth hospital operations. This is an opportunity to be part of a life-saving veterinary emergency team and make a meaningful impact every day.

Position Details

  • Full-time:
    • 3 x 12-hour shifts
    • 1 week day swing 11AM - 11PM
    • Saturday and Sunday 7AM - 7PM
  • Dedicated to our Emergency Department (nights, weekends, and holidays required)
  • Night differential pay for evening and overnight shifts
  • Collaborative, supportive, and mission-driven hospital environment
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