{"id":2649885,"url":"https://alion.io/job/innovetive-petcare-veterinary-client-service-representative-2","title":"Veterinary Client Service Representative","company":{"id":678169,"name":"Innovetive Petcare","domain":"innovetivepetcare.com","url":"https://alion.io/company/innovetivepetcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Landisville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T21:20:37Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-26T22:37:11Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Landisville Animal Hospital | Landisville, PA\n\nAt Landisville Animal Hospital, we’re committed to providing exceptional care to both pets and the people who love them. Our team is compassionate, collaborative, and dedicated to creating a welcoming, supportive environment for every client who walks through our doors. If you’re someone who thrives in a fast-paced setting and loves building relationships, we’d love to meet you.\nPosition Overview\nDo you have a passion for animals and a natural ability to make people feel taken care of? We’re looking for a friendly and organized Client Service Representative to serve as the first point of contact for our clients and patients. In this role, you’ll help create a seamless, positive experience from check-in to check-out while supporting both our medical team and pet parents.\nSome of the responsibilities you will own in this role:\nAs part of our front desk team, your day-to-day may include:\n Greeting clients and patients with warmth and professionalism \n Answering phones, scheduling appointments, and collecting medical history \n Processing invoices and payments accurately \n Reviewing patient records for vaccine status and routine care needs \n Communicating patient arrivals and updates with doctors and technicians \n Assisting with prescription refills, food requests, and OTC products as directed \n Entering and maintaining accurate records in our practice management system \nThis is not a complete list of responsibilities. Duties may evolve as needed.\nPreferred Qualifications\nA genuine love for animals and their well-being \nStrong communication and customer service skills \nAbility to multitask and stay organized in a busy environment \nComfort with computers and learning new systems \nA positive, team-first mindset\nBenefits\nPaid time off\nHealth insurance\nDental Insurance\nVision insurance\nEmployee discounts\nFlexible schedules\n401K with company match\nTraining and Career development","description_format":"text","description_chars":1948,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Flexible schedule","Health insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-15T21:20:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.806,"p_room":0.75,"age_days":11,"expected_fill_days":16,"reasons":["conf:2","wave","win:late","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/innovetive-petcare-veterinary-client-service-representative-2","json_url":"https://alion.io/job/innovetive-petcare-veterinary-client-service-representative-2.json","meta":{"generated_at":"2026-10-26T23:17:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678169},"rest":"https://alion.io/mcp/rest/get_company?id=678169"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finnovetive-petcare-veterinary-client-service-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finnovetive-petcare-veterinary-client-service-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finnovetive-petcare-veterinary-client-service-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/innovetive-petcare-veterinary-client-service-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finnovetive-petcare-veterinary-client-service-representative-2"}]}