{"id":3621261,"url":"https://alion.io/job/innovetive-petcare-veterinary-client-service-representative-4","title":"Veterinary Client Service Representative","company":{"id":678169,"name":"Innovetive Petcare","domain":"innovetivepetcare.com","url":"https://alion.io/company/innovetivepetcare","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Crozet, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15,"max":17,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T18:31:33Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-05T04:15:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Veterinary Client Service Representative\nAnimal Wellness Center | Crozet, VA\nAt Animal Wellness Center, we're dedicated to providing compassionate, high-quality veterinary care for pets and the people who love them. Our close-knit team takes pride in creating a welcoming, supportive environment where clients feel cared for and every patient receives exceptional attention.\nWe're looking for a friendly, organized, and service-focused Veterinary Client Service Representative to join our team. Whether you're an experienced veterinary CSR or bring exceptional customer service skills from another client-focused industry, we'd love to meet you. If you enjoy helping people, love animals, and thrive in a collaborative environment, we encourage you to apply!\nWhat You'll Do\nAs one of the first people our clients interact with, you'll play an essential role in creating a positive experience for every patient and pet owner.\nSome of the responsibilities you will own in this role:\nClient Service ResponsibilitiesWelcome clients and patients with warmth, professionalism, and compassion\nAnswer incoming phone calls and schedule appointments efficiently\nObtain and document accurate patient histories\nProcess invoices and payments accurately\nVerify vaccination status and required testing\nCommunicate patient arrivals and treatment needs with doctors and technical staff\nPrepare prescriptions, prescription diets, and over-the-counter products as directed by a veterinarian\nMaintain accurate medical records and client information\nSupport daily hospital operations to ensure a seamless client experience\n\nThis description is not intended to be an exhaustive list of responsibilities. Duties may change based on hospital needs.\nPreferred Qualifications\nPrevious veterinary reception experience is preferred but not required\nStrong customer service experience in veterinary, medical, hospitality, retail, or another client-focused environment is welcomed\nExcellent communication and interpersonal skills\nPassion for providing exceptional client service\nStrong organizational skills with the ability to multitask in a fast-paced environment\nComfortable learning new computer systems and technology\nHigh school diploma or equivalent\nWeekend availability as needed\nAbility to lift up to 30-50 pounds\nBenefits\nCompetitive Compensation - $15.00-$17.00/hour, based on experience, skills, and qualifications.\nComprehensive Training & Career Development - Gain access to ongoing learning opportunities and career growth programs.\nComprehensive Health Benefits - Medical, dental, and vision coverage to support your well-being.\nExclusive Pet Care Discounts - Significant savings on pet exams, treatments, and boarding.\nGenerous Paid Time Off - Recharge with paid vacation and personal days.\n 401(k) with Company Match - Invest in your future with our retirement savings plan.","description_format":"text","description_chars":2862,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-11-02T18:31:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:1","wave","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/innovetive-petcare-veterinary-client-service-representative-4","json_url":"https://alion.io/job/innovetive-petcare-veterinary-client-service-representative-4.json","meta":{"generated_at":"2026-11-05T07:07:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9033,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678169},"rest":"https://alion.io/mcp/rest/get_company?id=678169"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finnovetive-petcare-veterinary-client-service-representative-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finnovetive-petcare-veterinary-client-service-representative-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finnovetive-petcare-veterinary-client-service-representative-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/innovetive-petcare-veterinary-client-service-representative-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finnovetive-petcare-veterinary-client-service-representative-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3621261}},{"tool":"search_jobs","arguments":{"company":"innovetivepetcare.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3621261},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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