{"id":3377159,"url":"https://alion.io/job/inriver-senior-account-manager","title":"Senior Account Manager","company":{"id":179489,"name":"inRiver","domain":"inriver.com","url":"https://alion.io/company/inriver","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":140000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T00:06:10Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T11:41:44Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Join Inriver as a Senior Account Manager, where you will be responsible for the retention and growth of a portfolio of customers. You will build and maintain relationships with accounts, develop a trusted advisory relationship with customer stakeholders, and serve as the point of contact for all matters specific to your customers. You will work closely with the Customer Success team to ensure customer satisfaction and success with Inriver's solutions. The ideal candidate will have 5-10 years of experience in enterprise account management or business development in a SaaS company, familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions, and excellent communication and presentation skills.\nMissions\nRetaining and growing a portfolio of Inriver’s customers by building and maintaining relationships.\nDeveloping a trusted advisory relationship with customer stakeholders and partners at tactical and strategic levels.\nWorking closely with the Customer Success team to ensure customers are satisfied and get the most value out of Inriver’s solutions.\nProfil recherché\n - We don’t expect you to tick every single box, but for this role we do need most of the following:- 5-10 years of experience in enterprise account management or business development in a SaaS company\n- Experience with strategic account planning techniques\n- Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions\n- Experience in the utilization of a CRM to support account planning\n- Business English is a requirement\n- University / College or equivalent degree required\n- Excellent communication skills - Ability to create an effective value proposition, active listening, and storytelling\n- Excellent Presentation Skills - The ability to present dynamically through story telling\n- Ability to drive and increase knowledge sharing and collaborative behaviours\n- A genuine curiosity to learn new things\n- Experienced in writing, executing, and reporting on business plans\n- We’d love to hear from you. If you’re curious but not 100% sure, we still encourage you to apply. We’re happy to explore the fit together!","description_format":"text","description_chars":2115,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-28T03:13:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":29,"reasons":["conf:3","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/inriver-senior-account-manager","json_url":"https://alion.io/job/inriver-senior-account-manager.json","meta":{"generated_at":"2026-11-03T15:39:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21771,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179489},"rest":"https://alion.io/mcp/rest/get_company?id=179489"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finriver-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finriver-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finriver-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inriver-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finriver-senior-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3377159}},{"tool":"search_jobs","arguments":{"company":"inriver.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3377159},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}