{"id":434212,"url":"https://alion.io/job/inshur-claims-handler-2","title":"Claims Handler","company":{"id":51444,"name":"INSHUR","domain":"inshur.com","url":"https://alion.io/company/inshur","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brighton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":96000,"period":"year","method":"role_country_seniority_unknown","sample_n":588},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude","optional":true}],"status":"live","first_seen_at":"2026-08-25T16:02:16Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-11-05T08:41:52Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"Take ownership of a diverse third-party motor claims portfolio and deliver fast, fair, and data-driven outcomes in a modern, tech-enabled insurer.\n$100M+ funded. Global footprint. AI-powered. Human-driven.\nINSHUR is the embedded insurance powerhouse for the on-demand world. We partner with giants like Uber and Amazon to provide fair, data-backed coverage for the modern workforce. We’re 200 people strong across the UK, US, and Netherlands, using AI as a multiplier to stay ahead of the curve. Want to work where tech actually meets the road? You’re in the right place.\nFind out more about our history, values, hiring process and more here.\nThe role\nAs a Claims Handler at INSHUR, you’ll take ownership of a diverse portfolio of third-party motor claims, including personal injury, playing a key role in delivering fast, fair, and data-driven outcomes. You will work in a modern, tech-enabled environment where you’re trusted to make decisions, challenge the status quo, and help shape how claims are handled from first notification through to settlement.\nThis role reports to the Claims Team Leader and sits within a friendly, collaborative team of claims professionals.\nWe're based in Brighton, with a hybrid working model. You'll come into the office at least once a week, with the rest of your time remote.\nWhat you'll do\nManage end-to-end claims: Take full visibility and control of third-party motor claims from first notification through to settlement, covering both damage and personal injury elements.\n\nDrive confident claim resolutions: Make sound liability decisions and navigate claims to resolution using a strong commercial mindset.\n\nNegotiate optimal outcomes: Effectively negotiate with third parties, insurers, and legal representatives to achieve the right result at the right cost.\n\nLeverage a digital-first approach: Build strong relationships across the insurance market while influencing claim outcomes digitally.\n\nCollaborate across teams: Work closely with product, data, and operations teams to identify emerging trends and elevate overall claims performance.\n\nOptimise processes through tech: Use technology and data insights to streamline workflows, reduce friction, and enhance the overall customer experience.\n\nWhat we're looking for\nWe care more about how you think than what's on your CV. If you meet most of the essentials and are excited about the problem, apply.\nEssential\nMotor Claims Handling Experience: Proven track record handling motor claims, including exposure to personal injury, and demonstrating strong technical claims judgement.\n\nDecision-Making & Negotiation: Confident decision-maker and effective negotiator comfortable operating in a fast-paced environment.\n\nData & Tech Orientation: Enjoys working with data and technology to innovate and challenge legacy processes.\n\nSolutions-Focused Ownership: Demonstrates accountability, moves quickly, and brings a problem-solving mindset to complex challenges.\n\nCustomer & Commercial Focus: Passionate about delivering exceptional customer outcomes without losing sight of overall commercial performance.\n\nNice to have\nAdaptability in Evolving Environments: Thrives when collaborating with cross-functional teams in a fast-changing, scaling company setting.\n\nCuriosity & Continuous Improvement: Intellectually curious and eager to learn, explore new ideas, and constantly improve processes.\n\nWhat to expect from the process\nScreen & Intro: A 30-minute video call with the Talent Team to discuss the role, your background, and your experience.\n\nFirst Interview: A 60-minute video call to dive deeper into your technical experience and get to know your motivations.\n\nFinal Stage: An in-person interview at our Brighton office to meet the team lead and people team.\n\nWe design this to be a two-way conversation. Come with questions - we want you to leave knowing whether this is the right move for you.\nWhat we offer\nWe've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:\nCompetitive salary, benchmarked to market by location, plus stock options for every employee\n\n30 days of holiday annually, plus bank holidays\n\nPrivate healthcare for you and your family, including pre-existing conditions\n\nLife insurance at 3x your salary\n\n13 weeks parental leave at full pay for new parents\n\nWorkplace nursery scheme with Gogeta, allowing you to pay fees pre-tax\n\nRide to work scheme\n\nWorkplace pension scheme to help you save for retirement\n\nFlexible working hours to suit your lifestyle\n\n£500 annual personal training allowance plus regular learning opportunities on a variety of topics\n\n£40 monthly wellbeing and WFH allowance to keep you healthy and productive\n\n24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more\n\nUnlimited AI usage with Claude and Gemini\n\nWorking here\nYou'll do well here if you:\nMove through ambiguity without waiting for a perfect brief\n\nTake ownership of outcomes, not just tasks\n\nAdapt quickly when priorities shift, and help others do the same\n\nLook for ways to improve how things work, not just how to complete them\n\nUse tools, data, and colleagues to make better decisions\n\nThis probably isn't the right fit if you:\nPrefer clearly defined processes and a stable, slow-moving environment\n\nAre most comfortable staying within the boundaries of your job description\n\nFind frequent context-switching draining rather than energising\n\nInclusion and flexibility\nINSHUR is committed to building a team where everyone can bring their full self to work. We follow a structured hiring process and train our interview teams to support fairness and reduce bias.\nWe welcome applications from people of all backgrounds. We do not discriminate on the basis of race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, or age.\nThis role is advertised as full-time. We're open to discussing part-time, job-sharing, or other flexible arrangements for the right person.\nIf you need any adjustments during the process, let us know and we'll do our best to accommodate.","description_format":"text","description_chars":6210,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work","Life insurance","Parental leave","Stock options","Workplace nursery"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-06T06:46:18Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-05T06:29:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.437,"p_room":0.36,"age_days":71,"expected_fill_days":38,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/inshur-claims-handler-2","json_url":"https://alion.io/job/inshur-claims-handler-2.json","meta":{"generated_at":"2026-11-05T11:11:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51444},"rest":"https://alion.io/mcp/rest/get_company?id=51444"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finshur-claims-handler-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finshur-claims-handler-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finshur-claims-handler-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inshur-claims-handler-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finshur-claims-handler-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":434212}},{"tool":"search_jobs","arguments":{"company":"inshur.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":434212},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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