{"id":434207,"url":"https://alion.io/job/inshur-insurance-operations-associate","title":"Insurance Operations Associate","company":{"id":51444,"name":"INSHUR","domain":"inshur.com","url":"https://alion.io/company/inshur","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["GB","NL"],"hiring_countries_total":2,"salary":{"min":40000,"max":45000,"currency":"EUR","period":"year","gross":null,"usd_annual":50141},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude","optional":true},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-09-04T16:44:46Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-05T14:16:16Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":61},"description":"Join our Dutch operations and evolve from front-line support to driving product launches and operational efficiency in a scaling Insurtech.\n$100M+ funded. Global footprint. AI-powered. Human-driven.\nINSHUR is the embedded insurance powerhouse for the on-demand world. We partner with giants like Uber and Amazon to provide fair, data-backed coverage for the modern workforce. We’re 200 people strong across the UK, US, and Netherlands, using AI as a multiplier to stay ahead of the curve. Want to work where tech actually meets the road? You’re in the right place.\nFind out more about our history, values, hiring process and more here.\nThe role\nAs our Insurance Operations Associate, you will be the ultimate \"Swiss Army knife\" for our Dutch and European operations. You will start by taking ownership of our broker and direct customer support as those portfolios run off. As that volume drops toward the end of the year, your role will rapidly expand into a broad operational powerhouse, helping us launch new products, enhance reporting, prep for regulatory audits, and build decks for major partner meetings.\nThis role reports directly to our Netherlands Director and sits within a lean, high-impact team. We're hiring for 100% remote within the Netherlands, with the opportunity to occasionally work in our Brighton, UK office for team building and social events.\nWhat you'll do\nEnable Product Launches: Assist the Director in rolling out new commercial insurance products and navigating major end-of-year pricing revamps.\n\nSafeguard Compliance: Manage our complaints register, ensuring escalations and acknowledgments meet strict Dutch regulatory timelines.\n\nSupport Strategic Partnerships: Build out slide decks and prepare essential materials for our monthly partner and capacity provider meetings.\n\nTemporarily take Front-Line Operations: Take complete ownership of incoming broker and customer inquiries, providing pragmatic, action-oriented support until the end of the year.\n\nContext Switch Daily: Move seamlessly between answering a broker email, assisting the marketing team, and prepping data for an upcoming internal audit.\n\nWhat we're looking for\nWe care more about how you think than what's on your CV. If you meet most of the essentials and are excited about the role, apply.\nEssential\nFluent in Dutch and English: You will be communicating daily with local Dutch partners and our broader global team in the UK and US.\n\nCore Insurance Knowledge: You understand the anatomy of an insurance policy (conditions, exclusions, schedules) and know the difference between an MGA and a broker.,\n\nHigh Agency & Autonomy: You don't wait to be told what to do; you get your hands dirty and figure it out.\n\nAI Advocate: You’ll know how AI can make a difference to your day to day and happy building and experimenting\n\nAdaptability: You thrive in a scale-up environment where your duties will shift dramatically as the company hits new milestones.\n\nNice to have\nInsurtech / Tech Platform Experience: You understand how technology gives an edge over legacy insurers (though candidates looking to escape siloed, legacy environments are highly encouraged to apply).\n\nExcel Proficiency: You are comfortable managing tracking documents and registers.\n\nHow team uses AI\nWhether you're new to AI or already building with it, we give everyone the tools, time, and support to grow. AI is a multiplier in our insurance team, it handles the repetitive tasks so you can focus on the work that actually needs you.\nWe also use AI tools to support our hiring process - not to make decisions, but to help us run a fairer, faster process. You can read more about how we approach thathere, including tips for how you can use AI to prepare.\nWhat to expect from the process\nScreen: A 30-minute call with the Talent team. We'll cover the role, your background, and your questions.\n\nFirst interview: A 45-60 minute video call with our Netherlands Director and a member of our People Team to dive into your insurance knowledge, agility and ways of working\n\nFinal stage: A 45-60 minute interview with the Netherlands Director and team member to present and discuss a recent project.\n\nWe design this to be a two-way conversation. Come with questions - we want you to leave knowing whether this is the right move for you.\nWhat we offer\nWe've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes;\nSalary €40,000-45,000, depending on experience, plus stock options for every employee\n\n30 days of holiday annually, plus bank holidays\n\nPrivate healthcare premium reimbursement for you and your family\n\nWorkplace pension scheme to help you save for retirement\n\nFlexible working hours to suit your lifestyle\n\n€ 580annual personal training allowance plus regular learning opportunities on a variety of topics\n\n€45 monthly wellbeing to keep you healthy\n\nAccess to our Employee Assistance Programme\n\nUnlimited AI usage with Claude and Gemini\n\nWorking here\nYou'll do well here if you:\nMove through ambiguity without waiting for a perfect brief\nTake ownership of outcomes, not just tasks\nAdapt quickly when priorities shift, and help others do the same\nLook for ways to improve how things work, not just how to complete them\nUse tools, data, and colleagues to make better decisions\nThis probably isn't the right fit if you:\nPrefer clearly defined processes and a stable, slow-moving environment\nAre most comfortable staying within the boundaries of your job description\nFind frequent context-switching draining rather than energising\nInclusion and flexibility\nINSHUR is committed to building a team where everyone can bring their full self to work. We follow a structured hiring process and train our interview teams to support fairness and reduce bias.\nWe welcome applications from people of all backgrounds. We do not discriminate on the basis of race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, or age.\nThis role is advertised as full-time. We're open to discussing part-time, job-sharing, or other flexible arrangements for the right person.\nIf you need any adjustments during the process, let us know and we'll do our best to accommodate.\n#LI-Remote #LI-CY1","description_format":"text","description_chars":6286,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Stock options"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-06T06:46:18Z"},{"event":"close","at":"2026-10-02T02:27:50Z"},{"event":"reopen","at":"2026-10-28T15:43:28Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.643,"p_room":0.36,"age_days":61,"expected_fill_days":38,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":50141,"is_top_pay":false},"html_url":"https://alion.io/job/inshur-insurance-operations-associate","json_url":"https://alion.io/job/inshur-insurance-operations-associate.json","meta":{"generated_at":"2026-11-05T14:18:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18499,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51444},"rest":"https://alion.io/mcp/rest/get_company?id=51444"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finshur-insurance-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finshur-insurance-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finshur-insurance-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inshur-insurance-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finshur-insurance-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":434207}},{"tool":"search_jobs","arguments":{"company":"inshur.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":434207},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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