{"id":922260,"url":"https://alion.io/job/insiderone-account-manager-bogota","title":"Account Manager - Bogota","company":{"id":50678,"name":"Insider One","domain":"insiderone.com","url":"https://alion.io/company/insiderone","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":82,"open_postings":112,"ghost_share":0.223,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":146,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":47000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5512},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":true},{"name":"Spotify","optional":true}],"status":"live","first_seen_at":"2026-09-14T19:42:28Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-11-04T14:59:52Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":50},"description":"As an Account Manager, you will be responsible for renewals and stakeholder management.\nYou will work in coordination with Customer Success Managers, and you will be the primary contact of the executives. Your primary responsibility will be to drive renewal, create expansion and MRR Raise opportunities, contract terms including price negotiations, and manage high-level stakeholders through all account bases. Your daily responsibilities will include sponsor nurturing, discovering all stakeholders and their needs to be matched with Insider product suites, Business Reviews, renewal processes, contract negotiations.\nJob Description\nParticipating in meetings with key stakeholders starting from onboarding kick-off and Business Review meetings\nDiscovering strategic needs and direction of the customers, setting goals and objectives with a customer that will enable the teams to drive business impact\nAnalyzing stakeholder mapping and setting overall strategy to capture right frequency in touchpoints\nTaking ownership of renewal success and strategy to achieve key commercial/contractual targets\nOwning commercial targets regarding gross margin, collection package raise, and service level adjustments in existing customer portfolio\nEnsuring Customer Success realization achieved and recognized across key stakeholders and reaching NPS targets ensuring best customer experience and success recognition\nAchieving customer advocacy goals with the marketing team with success stories, testimonials, and so on\nMonitoring market trends and industry analysis to nurture key stakeholders aligned with Insider Product and Strategic Roadmap execution\nRequirements\nA university degree in Business, Marketing, Engineering, or related fields\n5+ years experience in Customer Success Management, Account Management, or Sales, ideally in SaaS\nStrong communication skills in both writing and speaking (English & Native Language)\nHigh sense of responsibility and accountability\nStrategic thinking with excellent project management skills\nCompetency in sales methodologies such as Value Selling, Challenger Selling or Spin Selling is a plus\nProven track record of using sales & persuasive skills\nExperience in negotiating and navigating contracts and legal discussions\nAdaptability to a fast-paced, high growth, rapidly changing environment\nProven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication.\nStrong presentation skills with a high degree of comfort with large and small audiences and various levels of management (Senior Executives, IT management, Database administrators, and Data Scientist).\nProven track record of building relationships and need discovery with senior customer executives in enterprise or highly strategic accounts.\nExperience in managing various stakeholder relationships to get consensus on solutions/engagements required.\nHold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)\nWe offer many hard and soft skills training to help you improve and challenge yourself. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.\nYou’ll have space to share your skills through training and workshops if you wish. Sharing is caring!\nWe’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want.\nYou’ll have a chance to work in an international, diverse, and inclusive environment.\nYou’ll be part of an industry that’s shaping the future of customer experiences.\nDon’t believe us? Just ask Google.","description_format":"text","description_chars":3692,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Customer Data Platforms (CDP) & Reverse ETL"],"lifecycle":[{"event":"open","at":"2026-09-15T02:03:23Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.902,"p_room":0.8,"age_days":50,"expected_fill_days":146,"reasons":["conf:0","velocity","win:early","crowd:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/insiderone-account-manager-bogota","json_url":"https://alion.io/job/insiderone-account-manager-bogota.json","meta":{"generated_at":"2026-11-04T19:31:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30043,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50678},"rest":"https://alion.io/mcp/rest/get_company?id=50678"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsiderone-account-manager-bogota"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsiderone-account-manager-bogota"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsiderone-account-manager-bogota"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insiderone-account-manager-bogota\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsiderone-account-manager-bogota"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":922260}},{"tool":"search_jobs","arguments":{"company":"insiderone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":922260},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}