{"id":2705720,"url":"https://alion.io/job/insight-services-coordinator-hardware-support","title":"Services Coordinator (Hardware Support)","company":{"id":2556,"name":"Insight","domain":"insight.com","url":"https://alion.io/company/insight","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":91,"open_postings":23,"ghost_share":0,"stale_share":0.348,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":11500,"period":"year","method":"role_seniority_country_cell","sample_n":14},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-22T07:07:40Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T21:29:07Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Requisition Number: 106488\nLocation: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605\nInsight at a Glance\nReceived 35+ industry and partner awards in the past year\n$9.2 billion in revenue\n#20 on Fortune’s World's Best Workplaces™ list\n14,000+ engaged teammates\nRecognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025\n$1.4M+ total charitable contributions in 2023 by Insight globally\nNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.\nAs a Service Coordinator, you will play a key role in keeping technology deployments organized, on schedule, and moving smoothly from start to finish. You’ll work closely with end users, technicians, vendors, and client stakeholders while managing timelines, documentation, and project updates.\nWhat you'll do at Insight\nCoordinate technology deployment schedules with end users, technicians, vendors, and client stakeholders.\nServe as a key point of contact for scheduling, deployment updates, and coordination.\nTrack project timelines, appointments, deployment progress, and completion milestones.\nMaintain accurate deployment, asset, and project documentation.\nIdentify delays or scheduling conflicts and escalate issues when needed.\nSupport client updates, reporting, and post-deployment/project closure activities.\nWhat you'll need to join Insight\nAmenable to work on a hybrid working arrangement and graveyard shift\n1-2 years experience in technical support (hardware), helpdesk, and customer service\nIndustry experience in IT or technology environment is an advantage\nStrong organization and time-management skills.\nExcellent written and verbal English communication.\nAbility to coordinate with multiple stakeholders and priorities.\nProficiency in Microsoft Excel, Outlook, Teams, and project-tracking tools.\nStrong customer service and problem-solving skills.\nWhat to Expect\nWe’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.\nWe offer all the benefits you expect-health, dental, vision, PTO-plus:\nHealth Insurance Available on Day 1 of employment (HMO) with 2 free dependents\nHybrid Set up\nGroup Life Insurance\nFreedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.\nBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.\nJoin us today, your ambITious journey starts here.\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.\nAt Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!","description_format":"text","description_chars":3330,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Health insurance","Hybrid work","Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Systems Integrators","Cloud Consulting & Migration","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-16T12:29:13Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.731,"p_room":0.9,"age_days":24,"expected_fill_days":40,"reasons":["conf:0","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/insight-services-coordinator-hardware-support","json_url":"https://alion.io/job/insight-services-coordinator-hardware-support.json","meta":{"generated_at":"2026-10-17T22:58:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1157,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2556},"rest":"https://alion.io/mcp/rest/get_company?id=2556"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsight-services-coordinator-hardware-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsight-services-coordinator-hardware-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsight-services-coordinator-hardware-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insight-services-coordinator-hardware-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsight-services-coordinator-hardware-support"}]}