{"id":3622889,"url":"https://alion.io/job/insight-sr-technician-data-center-services","title":"Sr. Technician Data Center Services","company":{"id":2556,"name":"Insight","domain":"insight.com","url":"https://alion.io/company/insight","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":83,"open_postings":22,"ghost_share":0.091,"stale_share":0.364,"repost_share":0.136,"time_to_fill_p50_days":39,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Worth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"InfiniBand","optional":false},{"name":"VLAN","optional":false},{"name":"TCP/IP","optional":true}],"status":"live","first_seen_at":"2026-10-27T22:02:51Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T17:59:08Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Requisition Number: 106872\nSr. Technician Data Center Services\nLocation: This role is fully onsite in Fort Worth, TX\nShift: 9:00am - 5:30pm CST\nSalary: $28 / hourly\nInsight at a Glance\n14,000+ engaged teammates globally\n$8.2 billion in revenue in 2025\nCertified as a Great Place to work in 9 Countries in 2025\nFortune 500 Company (No. 447) in 2025\nReceived 25+ industry and partner awards in the past year\n$1.4M+ total charitable contributions in 2024 by Insight globally\nNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.\nAbout the role:\nThe Senior Technician supports advanced integration, deployment, operation, maintenance, and troubleshooting activities across Insight lab and data center environments. This hands-on role independently executes complex build plans, performs server and network configuration, manages firmware and software baselines, implements approved VLAN changes, validates infrastructure health, and resolves technical issues while maintaining safety, security, quality, and customer requirements.\nThe Senior Technician serves as a technical escalation point and work leader for technicians and associate engineers. The role coordinates daily technical activities, verifies work quality, improves procedures, supports customer acceptance, and helps develop repeatable capabilities for high-density and artificial intelligence infrastructure rack builds.\nKey Responsibilities:\nLab and Data Center Operations\nLead and perform staging, integration, installation, relocation, maintenance, decommissioning, and inventory activities for servers, storage, networking, accelerators, racks, and supporting infrastructure.\nInterpret engineering designs, rack elevations, bills of materials, cabling diagrams, implementation plans, and customer requirements; identify risks or discrepancies before execution.\nCoordinate daily technical work, sequencing, access, tools, materials, and handoffs to meet schedule and quality commitments.\nMaintain asset, serial-number, rack-position, port, cable, power, firmware, configuration, and test-result records throughout the lifecycle.\nSupport incident response, preventive maintenance, remote-hands requests, equipment replacement, root-cause investigation, and service restoration.\nServer, Storage, and Platform Configuration\nConfigure BIOS/UEFI, management controllers, processors, memory, storage, RAID, network adapters, host bus adapters, accelerators, boot settings, operating systems, and hypervisors according to approved standards.\nIndependently diagnose hardware, boot, storage, operating-system, management plane, compatibility, and performance issues using vendor and platform tools.\nExecute diagnostics, burn-in, health checks, resiliency tests, and customer acceptance procedures; analyze results and drive corrective action.\nPerform component installation and replacement while observing electrostatic discharge, torque, airflow, compatibility, and warranty requirements.\nNetwork, IOS, Firmware, and VLAN Management\nStage, configure, back up, upgrade, validate, and recover network switches and related devices using approved IOS or equivalent vendor software.\nApply coordinated firmware baselines across servers, management controllers, storage devices, adapters, switches, power equipment, and supported peripherals.\nVerify compatibility, dependencies, image integrity, boot variables, licensing, startup and running configurations, management reachability, and post-change health. • Implement approved VLAN, access-port, trunk, permitted-VLAN, native-VLAN, port channel, and management-network changes.\nPrepare and follow change plans, peer-review requirements, maintenance windows, validation criteria, evidence standards, and rollback procedures. \nTroubleshoot switching, routing adjacency, transceiver, fiber, copper, cabling, addressing, link aggregation, and management connectivity issues within assigned scope.\nAI and High-Density Rack Builds\nLead hands-on assembly and integration of AI infrastructure racks containing GPU accelerated compute, high-speed Ethernet or InfiniBand networking, storage, management switches, power distribution, telemetry, and associated cabling.\nVerify rack elevations, weight distribution, rail installation, equipment placement, cable routing, labeling, service clearances, airflow, and bill-of-material accuracy.\nCoordinate power-readiness checks, feed and power-distribution-unit mapping, redundancy validation, load awareness, grounding requirements, and documented power-on sequencing.\nSupport cooling-readiness and environmental validation for high-density equipment, including airflow controls and liquid-cooling procedures when trained and authorized. \nApply rack-wide configuration and firmware baselines; validate management access, fabric connectivity, storage paths, time synchronization, telemetry, hardware health, thermal performance, and resiliency.\nLead rack-level burn-in and acceptance testing, collect evidence, resolve defects, and prepare systems for customer review and deployment.\nHelp develop repeatable AI build standards, automation inputs, checklists, test plans, lessons learned, and capacity requirements.\nTechnical Leadership and Continuous Improvement\nServe as an escalation resource for technicians and associate engineers; provide hands-on coaching, work direction, and knowledge transfer.\nReview completed work for technical accuracy, documentation quality, safety, security, and adherence to approved procedures.\nCoordinate with engineering, project management, logistics, quality, security, facilities, vendors, and customers to resolve blockers and manage dependencies.\nCreate and maintain standard operating procedures, work instructions, troubleshooting guides, checklists, and technical knowledge articles\nIdentify opportunities to improve quality, cycle time, automation, tooling, material flow, observability, and first-pass yield.\nCommunicate status, risks, incidents, defects, and resource needs clearly to technical and operational stakeholders.\nQuality, Security, and Safety\nFollow Insight policies, customer controls, change-management practices, manufacturer requirements, and applicable site procedures.\nProtect customer data, credentials, configuration files, software images, and confidential information using approved access and media-handling practices.\nMaintain chain of custody and complete, audit-ready records for assets, changes, configurations, testing, exceptions, and remediation.\nEnforce electrostatic-discharge controls, lifting and material-handling practices, electrical safety, personal protective equipment, and lockout/tagout requirements where applicable.\nStop and escalate work when requirements are unclear, conditions are unsafe, authorization is missing, or the change exceeds assigned authority.\nWhat we’re looking for:\nAssociate degree in computer science, information technology, electronics, networking, engineering technology, or a related field; equivalent technical certifications and relevant experience may be considered. \nThree or more years of progressive hands-on experience supporting enterprise servers, networks, data centers, integration labs, or comparable technical environments. Demonstrated experience independently configuring, upgrading, testing, troubleshooting, and documenting enterprise hardware and infrastructure.\nWorking knowledge of server architecture, out-of-band management, RAID and storage, operating systems, virtualization, Ethernet, TCP/IP, subnetting, VLANs, access and trunk ports, and structured cabling.\nExperience executing controlled IOS, software, firmware, and configuration changes with backup, validation, evidence, and rollback procedures.\nAbility to read rack elevations, wiring diagrams, bills of materials, implementation plans, technical manuals, and change records.\nDemonstrated ability to coordinate work, mentor less-experienced teammates, manage competing priorities, and communicate technical issues clearly.\nAbility to satisfy applicable background, customer-site, security, and access requirements.\nBe AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.\nBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.\nJoin us today, your ambITious journey starts here.\nInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\n\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.\n\nAt Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!\nInsight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired. \nInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\n Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.\nPosting Notes: Fort Worth || Texas (US-TX) || United States (US) || IT Infrastructure & Support || None || US - Fort Worth, TX ||","description_format":"text","description_chars":10669,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Managed IT Services (MSP)","Systems Integrators","Cloud Consulting & Migration","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-11-02T19:04:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":111500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":11,"expected_fill_days":39,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/insight-sr-technician-data-center-services","json_url":"https://alion.io/job/insight-sr-technician-data-center-services.json","meta":{"generated_at":"2026-11-08T19:43:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2556},"rest":"https://alion.io/mcp/rest/get_company?id=2556"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsight-sr-technician-data-center-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsight-sr-technician-data-center-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsight-sr-technician-data-center-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insight-sr-technician-data-center-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsight-sr-technician-data-center-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3622889}},{"tool":"search_jobs","arguments":{"company":"insight.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3622889},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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