{"id":4337227,"url":"https://alion.io/job/insightsoftware-hotel-manager","title":"Hotel Manager","company":{"id":786,"name":"Insightsoftware","domain":"insightsoftware.com","url":"https://alion.io/company/insightsoftware","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":23,"ghost_share":0,"stale_share":0.87,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Doha, Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-15T14:31:24Z","employer_posted_date":null,"last_verified_at":"2026-11-15T14:31:24Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Company Description\nRaffles Hotels & Resorts\nThe Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.\nAbout Raffles Doha\nStep into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.\nRaffles Doha is where luxury becomes deeply personal - a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.\nHere, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.\nJoining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard - and where hospitality is expressed as an art form.\nAbout the Application Process\nAt Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.\nJob Description\nWe invite you to join the world of luxury hospitality at Raffles Doha as our new Hotel Manager.\nThe Hotel Manager provides strategic leadership and operational oversight across all hotel departments, ensuring the delivery of exceptional luxury hospitality experiences in line with the standards and philosophy of Raffles Hotels & Resorts.\nThe role is responsible for driving operational excellence, financial performance, guest satisfaction, and colleague engagement while ensuring seamless coordination and alignment across all operational functions. Working closely with the Executive Committee and department heads, the Hotel Manager translates the hotel's strategic objectives into actionable business plans, strengthens operational efficiencies, and drives a culture of service excellence, accountability, and continuous improvement.\nAs a key member of the hotel's leadership team, the Hotel Manager acts as the Managing Director's principal operational partner, ensuring the effective execution of business strategies, safeguarding the hotel's reputation, and reinforcing Raffles Doha's position as a leading luxury hospitality destination.\nKey Responsibilities:\nPartner with the Managing Director to define and execute the hotel's strategic objectives and priorities\nProvide strategic leadership and operational oversight across all hotel departments\nDrive operational excellence, revenue growth, profitability, and continuous improvement\nMonitor hotel performance and implement initiatives to enhance business results\nEnsure seamless operations and consistent delivery of Raffles brand standards\nChampion personalised luxury hospitality and exceptional guest experiences in line with Forbes Travel Guide and LQA standards\nOversee guest satisfaction, feedback, and effective service recovery\nLead and develop the Executive Committee and departmental leaders, fostering a high-performance culture\nDrive colleague engagement, talent development, and succession planning\nOversee financial performance, budgeting, forecasting, cost control, and resource optimisation\nMaximise commercial opportunities and profitability across operational departments\nEnsure compliance with brand standards, company policies, and local regulations\nOversee quality assurance, health and safety, security, and risk management\nDrive Forbes Travel Guide and LQA standards, audits, service evaluations, and continuous improvement initiatives\nBuild strong relationships with ownership, corporate stakeholders, key clients, and external partners\nCollaborate with commercial and support functions to strengthen business performance and market positioning\nPromote innovation, technology, and best practices to enhance operational efficiency and guest experience\nSafeguard the hotel's reputation and strengthen Raffles Doha's position as a leading luxury destination\nQualifications\nWhat will you bring to this role?\nBachelor's degree in Hospitality Management, Business Administration, or a related field\nMinimum 10 years of experience in luxury hotel operations, with at least 3-5 years in a senior leadership position\nProven track record within internationally recognised luxury hotel brands\nStrong knowledge of luxury hospitality standards, including Forbes Travel Guide, and LQA requirements\nDemonstrated success in driving operational excellence, financial performance, and guest satisfaction\nStrong commercial acumen and experience in budgeting, forecasting, and cost management\nProven ability to lead, motivate, and develop multicultural teams and senior leaders\nExcellent strategic thinking, leadership, communication, and decision-making skills\nExtensive knowledge of hotel operations, quality assurance, and service excellence\nStrong understanding of health, safety, security, and regulatory compliance\nPrevious experience in the Middle East luxury hospitality market is preferred\nFluency in English; additional languages are an advantage\nAdditional Information\nEmployee Benefits\nJoin our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.\nOur Values\nRespect: We value the needs, ideas and individuality of others.We treat everyone with fairness and dignity.\nExcellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.\nBelonging: We celebrate our differences.We support each other andwe always stand together.\nEmpowerment: We have authority to take initiative and anticipate moments thatcreate unforgettable experiences.\nIntegrity: We build trust through mutual respect and being authentic.\nDiversity & Inclusion\nWe are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.","description_format":"text","description_chars":6763,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["BI & Dashboard Software","Accounting & Tax Software","Spreadsheets & Reporting Automation"],"lifecycle":[{"event":"open","at":"2026-11-15T16:00:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":47,"reasons":["seen:0","win:early","comp:brand"],"computed_at":"2026-11-15T23:56:04Z"},"pay":null,"html_url":"https://alion.io/job/insightsoftware-hotel-manager","json_url":"https://alion.io/job/insightsoftware-hotel-manager.json","meta":{"generated_at":"2026-11-15T23:56:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21147,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":786},"rest":"https://alion.io/mcp/rest/get_company?id=786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsightsoftware-hotel-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsightsoftware-hotel-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsightsoftware-hotel-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insightsoftware-hotel-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsightsoftware-hotel-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4337227}},{"tool":"search_jobs","arguments":{"company":"insightsoftware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4337227},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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