Learning & Development Manager

About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description:

Summary

Insightsoftware is seeking a dynamic and strategic Sr. Learning Consultant to join our internal Learning & Development team. This role is responsible for internal learning & development initiatives, talent associated communications, and consulting with the business to build learning programs aligned to our goals and in support of our employee value proposition - “become your best professional self”. This role will also contribute to broader organizational development initiatives, with a strong focus on technical upskilling, leadership development, and performance enablement.

Responsibilities

Learning Strategy & Program Development

• Partner with India CoE Regional leaders to identify skill gaps and learning needs across technical and customer-facing teams.
• Design and implement scalable learning programs focused on technical competencies (e.g., software engineering, product knowledge, data literacy), customer engagement, and managerial effectiveness.

Technical Enablement

• Initiate and facilitate needs assessment to determine skill levels and future learning focus.
• Collaborate with Engineering and Client Care teams to support and maintain technical onboarding training modules.
• Facilitate hands-on workshops and peer learning sessions to build technical depth.
• Track and measure technical skill development using assessments and performance metrics.

Organizational Development

• Design, develop, and deliver programs in collaboration with the global L&D to support emerging managers, managers, and leadership development initiatives org -wide.
• Drive change management and culture-building efforts through learning interventions.
• Lead initiatives, such as Lunch & Learns, that promote cross-functional collaboration and knowledge sharing.
• Create and manage project charters, project plans and communication plans for new and/or updated learning programs. Meet with sponsors and stakeholders to gain buy in and review of initiatives. Adhere to deadlines and ensure communications are sent announcing new programs.

Learning Operations & Analytics

• Leverage learning platforms (LMS), content libraries, and vendor relationships to ensure employee development needs are met.
• Monitor and evaluate training program’s effectiveness, success and ROI and assimilate data for metrics reporting
• Use data and feedback to continuously improve learning effectiveness and engagement.
• Report on learning impact and ROI to stakeholders.

Additional Responsibilities

• Facilitate new hire orientation and sessions for our Week of Welcome occasionally. Ensure new hires feel welcomed by providing a positive onboarding experience.

· Spoc for org-wide Recognition initiatives design and promotion. Manage end to end responsibility of Regional learning & development agenda

• Maintain an understanding of training trends, developments and industry practices and share knowledge with L&D team.

Qualifications

• Master’s Degree in Human Resources, or Organizational Development , or Psychology
• 8-10 years with minimum of 5 years in core L&D function as lead / senior partner experience in Learning & Development designing, facilitating, and developing programs for all levels of an organization

• undefined

Mandatory Skills

• Strong understanding of adult learning principles, instructional design, and digital learning tools.
• Self-starter; detail-oriented, possesses high learning curiosity and gtakes initiative to continuously improve processes and programs
• Excellent communication, stakeholder management, and project management skills.
• Strong facilitation skills both in person and via remote platforms

• Familiarity with tools like Articulate RISE, Camtasia, LinkedIn Learning, Udemy for Business, OpenSesame or similar
• Ability to organize and prioritize work to meet deadlines in a dynamic, fast paced environment
• Possesses awareness and uses AI to improve efficiency and work output

Desirable Skills

• Advanced skills in Microsoft Outlook, Teams, PowerPoint, Excel, and Word
• Learning Management System and assessment tool experience, especially with Workday Learning and Questionmark helpful
• Strong problem solver with the ability to present issues clearly and provide solutions
• Experience working in a global or matrixed organization
• Mentored or small team management experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.