Assistant Store Manager
Insomnia Cookies is actively hiring for a full-time, hourly Assistant Bakery Operations Manager (ABOM) at our Atlanta, GA (Poncey-Highlands)store is located at 700 Cleburne Terrace, Unit 2F Atlanta, GA 30306. The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
POSITION OVERVIEW:
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.
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KEY RESPONSIBILITIES
Operational Execution
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
- Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
- Support ordering, inventory accuracy, and shrink control
- Assist in schedule creation and labor execution to meet operational targets
Talent & Team Development
- Support recruiting, interviewing, onboarding, and training of new staff
- Deliver consistent coaching and real-time performance feedback
- Hold team members accountable to standards while reinforcing a growth mindset culture
- Ensure onboarding and training programs are executed to company standards
Leadership & Ownership
- Manage bakery operations independently in the absence of the BOM
- Model urgency, accountability, and operational discipline
- Partner with BOM and Area leadership to identify operational gaps and implement solutions
- Maintain continuity of operations during leadership transitions or staffing shortages
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WHAT SUCCESS LOOKS LIKE
- Able to independently execute all BOM-level administrative and operational tasks
- Bakery is fully staffed, trained, and operating at high standards
- Strong culture of accountability and consistency
- Acts as a reliable operational leader during any coverage scenario
- Demonstrates clear readiness and upward mobility toward a BOM role
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QUALIFICATIONS & EXPERIENCE
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- Strong operational discipline and attention to detail
- Ability to coach and develop hourly team members
- Comfortable working in fast-paced, high-volume environments
- Ability to perform all bakery roles during peak business periods
- Strong communication and problem-solving skills
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SWEET POSITION PERKS
- Competitive pay + bonus eligibility
- Medical, dental, vision & pet insurance
- Paid vacation + wellness days
- Career development pipeline into BOM leadership
- Free cookies every shift
- Fun, fast-paced team culture